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Mike Glynn

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  1. The law states and I quote .... Onus of proving limits of what is practicable etc In any proceedings for an offence under any of the relevant statutory provisions consisting of a failure to comply with a duty or requirement to do something so far as is practicable or so far as is reasonably practicable, or to use the best practicable means to do something, it shall be for the accused to prove (as the case may be) that it was not practicable or not reasonably practicable to do more than was in fact done to satisfy the duty or requirement, or that there was no better practicable means than was in fact used to satisfy the duty or requirement. " Has BG paid up yet?
  2. I will let you into a little secret, strictly "on the level" and between you and me! Theresa May is not a Freemanson. Fact. She is however in charge of the Tories who are or have been law breakers chief among them Amber Rudd, Greg Clark and David Cameron on all matters relating to energy. Theresa May was known for her bullying and harassment at the Home Office. EON are harassing me. Harassment is a criminal and a civil offence the last time I looked. It morally repugnant, oppressive and reckless. For all those right thinking people , its now fast approaching 3 years since EON account was terminated for incompetence, and untheical business practices. My advice is stay well clear of this Company. Where is my overdue final invoice ?. And yes EON still have not issued any legal proceedings .. Again for the record I will see you in court. I owe your company nothing. To all right thinking people , you have to call out outrageous behaviour. I blame Theresa May's government. There lies the root problem of all high energy billsand rip off of energy customers. Mike
  3. British Gas up to their old tricks again on harassment . Story extract from 7 May Sunday Mirror: " OAP taken to court over unpaid energy bill despite having no heating or hot water for 17 YEARS British Gas claims 74-year-old Dr Roland Graf owes nearly £200 in standing charges and debt recovery costs, even though his supply was cut off in 2000. The 74-year-old retired hospital consultant has been taken to court three times over the case – with the claim by the energy giant being thrown out twice, and abandoned a third time. " the full story here http://www.mirror.co.uk/news/uk-news/pensioner-taken-court-over-unpaid-10368081 Have British Gas not learned the lesson handed out by Lisa Maria Ferguson? All have been warned about these cowboys and their repeat law breaking.
  4. Hi, EON and the Link to Theresa May & her Government 2 May 2017 I'm reminded that the Crown Prosecution Service has until June 1 - one week before the general election- to decide whether South Thanet MP Craig Mackinlay (Cons) stands trail for failing to declare spending in the 2015 election campaign. Now that we are into Election time of year both local and general, I felt compelled to share my thoughts on the upcoming election, after all the huge hike in energy costs and law breaking of energy companies is a matter for the electorate to consider. It should be central to all energy users thinking! And now is the time to act. In doing so I attach two letters dated 5 May and 12 May both 2016 from Downing St both written on David Cameron's behalf. It directly relates to my dispute with EON Energy Solutions Ltd on or after " Feb 2016". To put the attached Downing St letters into context, I made a serious of complaints about EON's behaviour and grotesque business practice on or after 12 Feb 2016. With respect to the 5 May 2016 letter it was courteous of Downing St to acknowledge the letter and reply in the first letter and written by “Head of Direct Communications Unit ". The 12 May 2016 letter is written on behalf of David Cameron by Mrs T Sampson a so called “Head of Direct Communications Unit ". The proximity of both letters is important as both letters were sent by the same person. So imagine my surprise when reading the reply sent on the 12 May from Mrs T Sampson to note it referred to matters 2015. The 12 May 2016 letter from Downing St is thus disingenuous. At the time my EON complaints were in relation to events in 2016 concerning my legal dispute with EON. David Cameron was asked to apologise for this basic error in the letter written on his behalf. He did not do so. He left Office somewhat quickly. Coincidence? Theresa May was asked to apologise for her predecessors basic error? Theresa May has not been courteous to acknowledge my letters and reply to them from Downing St. That begs the question why? After all David Cameron did acknowledge my letters. Why the difference in dealing with the public? What is Theresa May attempting to hiding? The 12 May 2016 Downing St letter prepared by Mrs Sampson was in error, arrogant, indefensible and constitutes gross misconduct with regard to my affairs and complaints to David Cameron. Yet Theresa May has done nothing since taking office to apologise to me, or provide an explanation or sack Mrs Sampson. That is unacceptable in public office. It is a reckless abuse of power from Mr Cameron’s time in office and it’s indefensible from any government minister. Theresa May and David Cameron have been blind to common sense and deaf to reason. Both of them stubbornly refused to apologise for the disingenuous government letter dated 12 May 2016 written on the government behalf. It was inexcusable and indefensible as this is not a careless mistake by government officials. More likely it was gross interference and reckless indifference to my correspondence by Downing St and Amber Rudd's at the DECC and what has happened to that government department when Mrs May came to power, oh yes a quick reshuffle in the hope the problems of the tough questions on an energy cartel and misconduct in public office would go away? Now we have a snap election. Was again this snap decision coincidence? Theresa May appears to have developed the Dr Tony Cocker problem of amnesia. What could possibly be causing a delay to all correspondence from Downing St? Theresa May's position is indefensible. My dispute with EON and now 10 Downing St has gone on far too long with gross misconduct and government interference into my energy complaints from Downing St and other government departments. Institutional failings are at the heart of many historic events in the UK. Not compliancy, but a blatant discards for fairness, honesty and transparency. The buck stops with Theresa May as the controlling mind in government Mrs May government’s failure to respond to my letters of complaints is morally repugnant. The leads to a conclusion that Downing St and other government Departments are interfering in my affairs and complaints regarding EON and or other energy companies. Furthermore, Mrs May has not confirmed she has passed my recent complaints, since she came to power, to the relevant government departments. That is an abuse of public office. It provides a direct link between EON's grotesque business practices, Theresa May's government and Downing St. The question that needs an answer and urgently is, does this direct link include tacit approval from government of EON's law breaking? It also begs the question does this cosy relationship go much deeper than this and just how far does it extend? Law breaking by EON is appalling and horrendous. Have the Tories and Mrs May gone soft on law and order? Why is Mrs May refusing to act? Teflon May refuses to condemn EON Energy Solutions Ltd long list of law breaking. Her silence is disconcerting and morally repugnant. Mrs May was known for harassment and bullying at the Home Office. EON Energy Solutions Ltd is harassing me. I have already provided the prime facia evidence of EON's harassment in April 2017. Theresa May has done nothing. Harassment is a criminal and civil offence. The failure by the Secretary of State(s) for Energy and Climate Control now known as Department for Business, Energy & Industrial Strategy and Mr Greg Clark's dereliction of his obligations and duties as well as that of David Cameron and Amber Rudd and now Mrs May as Prime Minister indicates a clear pattern is emerging of government interference, complicity and gross misconduct. We are entitled to expect courtesy, accuracy , honesty and transparency from all government departments when replying to my correspondence and not gross negligence , misbehaviour or misconduct in public office as evidenced by the Downing St letter 12 May 2016 and or Theresa May's reticence to reply to this specific letter and or all of my correspondence is a shocking dereliction of duty. In addition, Downing Street's lack of proper and respectful communications with me, lack of sincere apology to me, refusal to make public statements condemning EON's law breaking, refusal to condemn EON's harassment of me, refusal to condemn EON's attempts at fraud, refusal to condemn EON's misrepresentations, EON's repeated breaches of the standard licence conditions, EON's attempts to induce me into a contract when I have made it perfectly clear I wish no further legal relations with this company whom I consider incompetent and unethical, EON's grotesque business practices and EON’s anti-competitive behaviour and abusive of a dominant position, and failure to have delivered up a final and accurate invoice is all wilful neglect and an abuse of power by Theresa May. It’s clearly contrary to multiple UK laws. And all of this, in relation to a chronically sick man who has asked Theresa May and that sad old man of politics David Cameron’s for their help and intervention. EON's harassment is reckless , oppressive and unacceptable. If it happening to me it’s happening to you as well. And furthermore, EON's CEO Dr Cocker has had a reasonable time and opportunity to deal with my complaints and has failed to do so. It is therefore Theresa May's duty and the Secretary Of State duty and obligation to act in accordance with UK law(s) and enforce the law when EON is breaking UK law(s). EON’s “course of conduct” is starting to look ridiculous, preposterous, absurd and nonsensical, but most certainly amounts to harassment which is a criminal and civil offence yet Mrs May remains silent. Equally fraud is a criminal offence. More importantly failure to act in public office has brought Theresa May’s office into disrepute. Failing to declare spending in the 2015 election campaign is also a criminal offence. Another coincidence? Or is anarchythe new Tory unspoken policy? Nothing so much undermines public confidence in public institutions as the knowledge that some MP’s, Prime Minister and or public servants are posturing at the public’s expense. In my case, that is endangering my life and requires Theresa May's immediate intervention. Her position is indefensible and untenable. So when placing your X on the paper in the ballot box, on the 8 June or in tomorrow’s local elections please bear in mind the following questions:- a) In rushing to a 8 June 2017 election date did Theresa May want to crush dissent, before criminal prosecutions or civil action catch up with her? b) How much were the Tories fined last month over their failing to declare spending in the 2015 election campaign with all those battle buses, hotels etc.? Answer is £70,000 .Was that a reasonable fine for the Tories crime when Ofgem fine energy companies regularly "£1.00 for law breaking" or should the fine have been much greater to discourage such repeat offences? But most certainly it makes the Tories law breakers. EON Energy Solutions Ltd are also law breakers . c) Why did David Cameron and or Theresa May fail to stop energy companies breaking UK law? Has the Tories gone soft on law and order? Does Mrs May not have a duty to enforce UK law? Was that not her role at the Home Office for years? d) Why has Theresa May not corrected and or apologised for Downing St fundamental error in the letter dated 12 May 2016? That is common courtesy or been fair, honest, transparent, appropriate and professional on a serious compliant of EON's law breaking. Or is she trying to hide something? Is there a cover up from Downing St or other government departments with regard to energy companies behaviour? e) Why has Theresa May failed to ensure my letters where forwarded to the relevant government departments and why have those government departments and Ministers not actioned the complaint(s) raised, this despite repeated reminders to Mrs May? That includes Amber Rudd’s time in office and Greg Clark's time in office? Why did Amber Rudd and or Greg Clark fail to acknowledge or reply to such complaints? Shocking. f) It is clear that Amber Rudd and Mr Cameron were at fault and in dereliction of their duties and their conduct had fallen below the standard expected in public office. This now appears to be the case with Theresa May and Greg Clark. Will they both apologise? g) Why has Theresa May failed to pass the information to other Ministers when 5 May 2016 letter written on David Cameron’s behalf clearly indicates that Downing St would do so? Downing St reticence to reply and uncommunicativeness is a shocking dereliction of public duty? It is indefensible and unforgiveable and makes Mrs May’s position untenable and brings her office into disrepute. h) Philip Hammond lied to parliament in his budget speech with is insincere allegations of a full investigation will take place into energy companies unfair treatment of customers. This has not taken place or been released by Theresa May's government. Shocking! i) Now the tough questions .Now that the Brexit button has been pushed, will Theresa May immediately revoke the government levy of 5 % VAT on domestic energy bills which the UK government alleges is imposed from Brussels? Please do bring this issue up with all Politian’s you see over the next weeks. That would lower tax burden something Mrs May seems reluctant to do. Why? It wouldn’t be she sees energy users as gullible now? j) How much will a new elected UK government rake in directly from the energy companies’ prices of 9% to 15 % between 2016 to 2017 on the government cut of domestic VAT? Think about how much extra you will pay? Why? k) Theresa May denies planning a Tory VAT bombshell with a 2.5% flat rate hike thus raking in more from Energy companies’ price hikes a sort of double whammy on all UK energy users? But remember this woman does more U turns than the Belgrano! l) Why has Theresa May failed to act to stop inflation busting energy prices hikes? What can possibly be the delay? Introducing an energy price freeze now as her government have been leaking to their favourite press, will be like closing the stable door after the horse has bolted. So will she have an alternative plan, say introduce a windfall tax on energy companies excessive profits say going back to 2013? That would fund new hospitals ,schools and show the Tories are tough on law and order? Or would that upset an energy cartel? m)Will Theresa May explain in detail to all UK Energy users was such huge energy prices hikes reasonable , when inflation was as low as 1.2 %? Believe me she is up to her knees in this energy rip off. n) Will Theresa May take immediate steps to ensure prepayment meter customers pay the same energy cost per unit, rather than 20% more for their energy? o)Will Theresa May reduce her government’s foreign aid spending? Will she reduce UK energy bills first for both domestic and business in order to stimulate the UK economy now we are heading for Brexit? What are Mrs May's immediate priorities domestic or foreign aid? p) How many Tory voters ,old age pensioners, those on limited incomes is she hitting with this indecision and filibustering over introducing energy price freezes? Will Theresa May state her government will take immediate action on the big 6 energy companies with a windfall tax on their excessive profiteering, remove domestic VAT or more in order to help all Tory voters including guaranteeing the triple lock on future pensions for the life of the next parliament? q) Furthermore was such energy price hikes reasonable when wholesale energy costs have not risen and or when energy companies buy wholesale energy years in advance? Again ask all Politian’s, why your energy bills are rising and not falling? r) How does any government, plan to repay those energy customers overcharged £1.4 billion by energy companies in 2016, primarily from the direct debit [problem]? Can she confirm this over payment to energy companies has already been returned to all customers affected? If not, why not? Will she order it be repaid with 14 days from now? Why are energy companies sitting on your and my money? It’s morally repugnant. s) Will Mrs May to take immediate action to suspend indefinitely EON’s supply licence for their 35 months of continuing UK law breaking and failure to deliver a final invoice for their services were terminated on the 11 April 2014? I refer Mrs May to UK law note at the end of this document. t) What has Theresa May done about the 700,000 plus customers on ECO 7 tariffs and who are been disadvantaged and identified by the CMA whitewash report? Why has there be complete inaction on these disadvantaged customers or those on pre-payment meters? Who is responsible for this cock up? In the CMA report it stated:- " In a summary of its provisional decision (PDF, 679KB, 46 pages) on remedies published today, the Competition and Markets Authority (CMA) has set out a comprehensive and wide-ranging package of remedies to address the problems hindering competition, which it proposes to introduce following the conclusion of its investigation in June. " The people hindering competition in the energy market is the "Politicians". Among them is Theresa May, David Cameron, Greg Clark and the rest are the problem. They are not the solution; they are the problem using domestic energy as an indirect tax collection services in order to balance the books. That's morally repugnant when Mrs May could cut foreign aid first. Energy is now the government easy target for hiking costs just like they hit the motorist hard. All energy users you’re an easy target for Theresa May abuse in public office. It time to take back control. Ask Mrs May or any Politian where is the £11 billion coming from for the smart meter role out? Are the shareholders of the energy companies picking this bill up for this infrastructure replacement? Are the energy companies seeking private finance arrangements to cover this replacement cost of the smart meters? If not why not? It is energy companies responsibility to pay for this replacement programme. It’s there in UK law. So why are you paying for this all energy consumers? It’s taxation by the back door? So ask again why your energy costs are rising year on year. Is the Politian’s been truthful to all energy users or they acting in partnership with the energy companies and turning a blind eye to their misdemeanours? Then ask yourself how does the next government plan to pay the billions to EDF for Hickley point nuclear power station? Equally why is Theresa May or Greg Clark discriminating against the chronically ill? Please hold all politicians to account when they arrive at your door step or you meet them in the street or they turn up at your workplace or hospital. This energy scandal will affect you and your family. Think carefully when you vote. They are all in it together. A reminder of Dave Cameron and Theresa May's failings since 2013 on energy policy I am reminded of the following newspaper headline way back in 2013 : "Big Six energy companies 'are ripping off the public and killing all competition' Stephen Fitzpatrick, boss of industry minnows Ovo Energy, has accused the mega-rich Big Six of “running rings around” Ofgem". ."Stephen Fitzpatrick, boss of industry minnows Ovo Energy, has accused the mega-rich Big Six energy giants of “running rings around” Ofgem, Britain’s gas and electricity watchdog". “I think the Big Six are running rings around them,” he says. “Look at fines, for example. We’ve had years of mis-selling. "Take SSE. Ofgem wanted a £50million fine and SSE lawyers haggled them down to £10million. "The regulator is supposed to protect customers, to ensure rules are being observed, but it’s unwilling to use the powers at its disposal. They are fearful of upsetting the Big Six.” In 2013 Mr Fitzpatrick was correct about running rings around Ofgem an organisation "not fit for purpose". What has David Cameron or Theresa May done since 2013? Nothing. A complete dereliction of duty. I am mindful of Feb 2017 and a headline that stated: "Head of UK’s energy watchdog Ofgem (Dermot Nolan)admitted it has almost no power to protect customers from greedy firms". What was Mr Nolan's financial reward for his failure to act in the public interest in Feb 2017? The CEO of Ofgem bagged himself a £15,000 bonus on top of his £190,000 salary. For failing to do his job as Mr. Fitzpatrick stated above. It simply is not good enough Mrs May and I hold you responsible for such ineptness. It’s time she was made to account for her abuse of public office. She does what the big 6 tells her to do. And costs will continue to rise as you are seen as an easy target. Time to hold this inept politician to account Ladies and Gentleman. Most of all, we are all being ripped off by energy companies who break UK law with complete impunity and government Ministers are complicit in these actions or turning a blind eye. Lastly turning to EON's law breaking , I remind Theresa May what UK laws states with regard to the standard licence condition (SLC) 27.17 made law pursuant to the Electricity Act 1989, which states:-. “Provision of final bill 27.17. Where the responsibility for the supply of electricity to a Domestic Customer transfers from the licensee to another Electricity Supplier or otherwise terminates, the licensee must take all reasonable steps to send a final Bill or statement of account of the Domestic Customer’s account within 6 weeks of the supplier transfer or termination of the Domestic Supply Contract.” That begs the question where is my final and accurate invoice Mrs May now 35 months overdue after I terminated EON on the 11 April 2014? Why has Theresa May failed to condemn this EON law breaking? What could possibly be causing the delay to issuing this overdue invoice? If EON refuse to issue the invoice will she take steps to suspended or revoke their supply licence for their law breaking? The next time the big 6 hike your monthly direct debit , one of the biggest [problem]s of all, tell them to rearrange these well-known words [removed] . it’s called the Private Eye defence see link [link removed] Hold Mrs May to account tomorrow and on the 8 June 2017. A Voice for the Voiceless pm reply 5 may 2016.pdf Downing st letter dated 12 May 2016.pdf
  5. For all those reasonable people out there, I have provided the following "Legal case authorities" on harassment , which is a criminal and civil offence. These are the leading cases although these will lead you to other such cases:- http://www.bailii.org/ew/cases/EWCA/Civ/2013/882.html- Roberts v Bank of Scotland Neutral Citation Number: [2013] EWCA Civ 882 - a bank customer whom it harassed by repeated telephone calls. Please note : Theresa May was famed for her harassment and bullying in her time at the Home Office. Bear that in mind when placing your X on the ballot paper in the local and general election on Thursday and the 8 June 2017.   http://www.bailii.org/ew/cases/EWCA/Civ/2009/46.html- Ferguson v British Gas Trading Limited [2010] 1 WLR 785, - the defendant supplied gas to the claimant until 25 May 2006.   http://www.bailii.org/uk/cases/UKHL/2006/34.html- Majrowski v Guy's and Thomas's NHS Trust [2006] UKHL 34; [2007] 1 AC 224,- a clerical worker claimed damages for harassment by his departmental manager.   http://www.bailii.org/ew/cases/EWCA/Civ/2007/1492.html- Sunderland City Council v Conn - [2008] IRLR 324,- a paver employed by the Council alleged harassment by his foreman. There are other harassment cases , including one in the lower county court not reported but the details are important: Christopher Poncelet v Npower [2010] Northampton man takes NPower to court and wins A Northampton man has secured what could prove a landmark ruling against energy giant NPower, and won damages after enduring years of incorrect billing and harassment by debt collection agencies. Christopher Poncelet waged a lone battle against NPower for over three years after a succession of incorrect electricity bills led the energy firm to demand payment for money he did not owe and enlist a succession of companies to recover the debt. Mr Poncelet finally lost patience after NPower blocked his attempts to switch to another supplier and he decided to take the matter to court. Northampton County Court ruled in the consumer’s favour on 13 September, criticising NPower for failing to resolve the issue and awarding Mr Poncelet £3,000 in damages for the persistent harassment he faced over a protracted period. Judge Bray described NPower’s conduct as: "the oppressive and unacceptable conduct of a large company over a small individual" and repeated the words of Lord Justice Jacob in the case of Ferguson v British Gas, saying: "It is one of the glories of this country that every now and again one of its citizens is prepared to take a stand against the big battalions of government or industry." The judge also ruled that Mr Poncelet could switch his electricity supplier from NPower to a new supplier. Sarah Canning of Franklins Solicitors, the legal firm representing Mr Poncelet, said it was one of the worst cases of company insensitivity and poor customer care she had ever dealt with.  "Mr Poncelet received no fewer than 15 inaccurate bills from NPower, faced demands for money that was not owed on 11 occasions, and had to endure 14 attempts by debt collectors to recover money," she explained. "This wasn’t an ‘automatic billing error’ by NPower and involved harassment that required human agency involvement on repeated occasions. It is rare, if not unique, that a consumer manages to secure not just damages against a major utility provider, but a judgment of harassment." Mr Poncelet, a British software developer with a US company, works American hours, meaning considerable overnight working. His problems started when he noticed that NPower had transposed low-rate overnight electricity costs for higher daytime tariffs. Although he successfully persuaded them to correct early bills, the practice continued quarter after quarter and led to incorrect demands for outstanding payment and interest charges. Faced with visits from debt collection agencies, warnings that a pre-payment meter would be fitted and threats to cut off his power supply, Mr Poncelet attempted to switch to an alternative supplier. He admitted to being at his ‘wits end’ when his preferred new supplier refused to accept him because of his so-called "outstanding debts". "I was left with no choice but to take the matter to court to try and end this situation," explained Mr Poncelet.  "I had exhausted my patience and energies trying to combat NPower’s billing system and couldn’t take any more." Following the judgment, Mr Poncelet said he was just relieved that other consumers would now not have to go through the same harassment that he had endured. Posted by: Franklins Solicitors LLP I have also provided a link to the UK law on Protection from Harassment :- http://www.legislation.gov.uk/ukpga/1997/40/contents- Protection from Harassment Act 1997 1997 c. 40 That makes 3 Utility companies who have been or are involved in harassment over many years. Do you know of others? I hope others find this useful. It is free.
  6. I suggest you and others look at my dispute in detail noted in my letter of today's date. I also refer to EON latest letters of harassment under separate post. I will see them in court. Why the delay? IMPORTANT INFORMATION “PLEASE READ and DO NOT IGNORE THIS LETTER" Dr Tony Cocker /Dr J Teyssen UK CEO/ EON Worldwide CEO EON Energy Solutions Ltd 63 The Academy Westwood Way Holly Street Westwood Business Park Luton Coventry England England LU1 3DD CV4 8LG By email and Post: tony.cocker@eon-uk.com; johannes.teyssen@eon.com , directorsoffice.complaints@eonenergy.com; directorofcustomerservice@eonenergy.com 21 April 2017 Dear Dr Cocker and Dr J Teyssen, Re: 1. We are in Dispute (please note very carefully Dr Cocker) and; 2. Termination of Contract on the 11 April 2014 regarding Account Number 0117 1466 2330 and; 3. Your companies reticence, uncommunicativeness, and refusal to send an outstanding and final & accurate invoice for the period 2007 to 11 April 2014 now 35 months overdue and contrary to several UK laws and simply indefensible and ; 4. I have no wish to create further legal relations with your incompetent company after 11 April 2014 and; 5. Your company’s continuing "course of conduct" amounting to Harassment and refusal to cease and desist such a "course of conduct” and which has occurred on multiple occasions and is further evidenced within the attachments to this letter and; 6. Demanding money with Menaces and; 7. Fraud and fraudulent misrepresentations and with reference to an unsolicited new and disputed Account Number 0151 7761 3930 and; 8. Your company’s continuing multiple breaking of UK laws between 2007 to 2014 and between the period April 2014 to present and ; 9. My unreserved and total rejection of any unsolicited new price changes relating to prepayment meters and their installation, change to circumstances, illegal threats of disconnection or changes to tariff information and other general terms and conditions sent to me in EON's 3 unsolicited letters the first two are dated 13 April 2017 and the third letter is dated 15 April 2017, all 3 letters herewith attached and referring to account Number 0151 7761 3930. 10. My unreserved and total rejection of any new unsolicited price increase tariff information and other general terms and conditions sent to me in EON's " undated March 2017" letter, which in my opinion your terms and conditions are illegal and fail to comply with your companies obligations in law and hereby rejected via my email and letter dated 20 March 2017 and ; 11. My previous written rejection of unsolicited new terms and conditions and which were received on or after 12 Feb 2016 sent by your company and rejected via my 4 March 2017 email and letter of the same date all with regard to the unsolicited and disputed new Acc Number 0151 7761 3930 and ; 12. Breach of a Luton County Court Order of the 21 March 2014. Dear Dr Cocker and Dr J Teyssen, I acknowledge receipt of EON Energy Solutions Ltd insincere and disingenuous three number generated letters: two dated 13 April 2017( both received 18 April 2017 and one dated 15 April 2017(received 21 April 2017), copy of same attached, 2017 and your illegal threats therein of disconnection and fitting of a prepayment, without first legally obtaining a magistrate’s warrant. Furthermore, I also refer you, Dr Cocker and Dr Teyssen to all of my previous correspondence on this subject including, 18 Jan, 19 Feb , 4 March , 9 June, 29 June, 3rd July, 10 July and 11 Dec , all in 2016 and my recent 20 March 2017(sent by me as special delivery/recorded delivery and received by EON on the 23 March 2017 at 08.06 at your Coventry headquarters) and to which your company's continuing reticence to acknowledge or reply to any of my reasonable letters and communications. Once again indefensible Your unsolicited new terms within the latest EON letter dated 15 April 2017 are rejected, which is my right in law as are your two unsolicited letters dated 13 April 2017. In simply terms we have no contract. I wish no legal relations with your incompetent company. As stated previously (refer to all communications there will be no payment to your company of any disputed balance and quantum or in relation to the disputed usage of electricity on or after 11 April 2014. I refer you to The Electricity Act 1989 and the Utilities Act 2000 and the appropriate schedule therein. I also refer you to case law in such matters. Your threats are illegal without first having obtained a magistrate's warrant. Do you have one? The answer is no. That makes your empty threats absurd and thus are prime facia evidence of harassment. So putting it simply, you start your legal proceedings in the Luton Magistrate Court, Dr Cocker. They will be strongly defended. I see your selective amnesia playing up again Dr Cocker? Are you having trouble understanding the word dispute and or your obligations and duties in law? These disingenuous, misleading and dishonest communications to me are prime facia evidence of you continuing campaign of harassment which is a civil and criminal offence. Your company’s position and conduct is most certainly incompetent, embarrassing and futile but most certainly Dr Cocker illustrates your desperation and tendency to pathological lying and dishonesty As previously advised in writing, I remind you EON's "rights of access to this property" have been withdrawn some time ago and also require my written agreement in advance, which you or your representatives, employees ,subcontractors etc do not have under the current circumstances and this dispute and as a direct result of your harassment. Please do go and seek a magistrates warrant but that will be strongly defended and I will produce this and other letters in defence. I have invited you to do so in my letters 11 Dec 2016, 20 March 2017 and 27 March 2017 to which you have failed to acknowledge or reply to. Strangely neither have I received any legal application from either The Luton Magistrates Court or Luton County Court. That speaks volumes! I was eagerly anticipating your companies’ County court application from the Luton County Court 4 months ago, on or after 11 Dec 2016. Dr Cocker you are the controlling mind in relation to this harassment and your conduct and refusal to cease and desist your companies’ harassment of me is unacceptable and oppressive. You and your companies multiple law breaking and harassment are bordering on the pathological. You should seek some help. This reticence to reply and or commence legal proceedings is simply absurd and grotesque. Plainly you and your companies’ whole position are absurd and are indefensible. But let me state once again, as you Dr Cocker, I will see you in court. So Please take Note:- 1. We are in dispute. Fact 2. I have no wish to create legal relations with your incompetent and unethical company and who engages in grotesque business practices following my termination of the contract on the 11 April 2014. Fact. 3. In addition, your company’s latest attempts to fraudulently induce me into a contract has failed. Once again( refer to my previous letter 4 March 2016) , I hereby give notice that the computer generated and "undated March 2017 letter " signed by Chris Lovatt and headed " Your electricity prices will increase from 26 April 2017" and complete with the general terms and conditions" are rejected as is any alleged but denied and disputed contract for the supply of electricity and its alleged usage and your letter dated 15 April 2017 with prepayment terms is rejected? 4. Please note Dr Cocker. I will never enter into a legal relationship with your grotesque and unethical company. Your company is incompetent, its engages in criminal behaviour and its disregard for UK laws is shocking, absurd and grotesque. It time the government took direct action to remove and or suspend your electricity supply operating licence in respect of your repeated law breaking 5.By copy of this letter, I would ask the chairman of the Business, Energy and Industrial Strategy Committee Iain Wright MP to note this further EON harassment , further law breaking of Standard Licence condition SLC 25C.4 and EON'S attempts to mislead and file this letter as further evidence into the committees investigation all in relation to my allegations and complaint to said committee regarding EON's company's behaviour and breaking of multiple UK laws. I remind the committee and EON of the duty and obligation under Standard Licence condition SLC 25C.4 "The Standards of Conduct are that: (a) the licensee and any Representative behave and carry out any actions in a Fair, honest, transparent, appropriate and professional manner; (b) the licensee and any Representative provide information (whether in Writing or orally) to each Domestic Customer which: (i) is complete, accurate and not misleading (in terms of the information provided or omitted) "; Let me say simply , you and your company Dr Cocker and in all my dealing with you, do not know the meaning of honest, transparent professional manner with regard to these obligations and duties set out in SLC 25C.4 Your company have repeatedly broken this law. Furthermore there is no doubt, your company has been previously or is currently in breach of this and other standard licence conditions, made law pursuant to the Electricity Act 1989 and or other UK laws. 6. Furthermore, there will be no payment, no consideration, on the contents of any of your invoices which contents and legality are disputed. 7. Dr Cocker, there will be no payment regarding the terms and conditions your company issued in February 2016 and rejected by me in writing at the relevant time please refer to my letter and email and letter dated 4 March 2016, related to the unsolicited and disputed new account Number 0151 7761 3930. I will not pay your ****** of a company, one penny for this unsolicited and disputed new account Number 0151 7761 3930. I therefore do not owe EON the denied and disputed sum of £315.88 falsely see letter 15 April 207 sent to me recently or any other sum of money claimed by EON on any invoice on or after 12 Feb 2016 to the present date. The 27 Feb 2017 EON invoice and EON “undated March 2017 letter" from Chris Lovatt are prime facia evidence of your company's continuing “course of conduct" of Harassment. Your company has committed fraud with regard this unsolicited and disputed new account and continues to do so by issuing false and untrue monthly invoices all of which are falsely purporting energy usage, which is denied and strongly disputed. 8. I also refer to you continuing harassment, fraud , fraudulent misrepresentations, failure to produce a final invoice in respect of Account Number 0117 1466 2330 now 35 months overdue, and or failure to read electricity meters accurately and within the prescribed frequency, and to ensure the proper functioning of the electricity meter and or certification of the electricity meter, all of which are obligations and duties set in law, Dr Cocker, but I suspect strongly you know that as well Dr Cocker. Furthermore, I am still awaiting the receipt for my final and accurate invoice for account No. 0117 1466 2330 and after I terminated the account on the 11 April 2014 after your breach of a Luton County Court Order in March 2014, which I sight as further evidence of your incompetence and unethical business practices. This outstanding invoice is now 34 months overdue. 34 months of UK law breaking Dr Cocker. Shocking but nevertheless grotesque business practices. 9. I have no contract with your company for electrical energy on or after 11 April 2014. In addition, your company’s latest attempts to fraudulently induce me into a contract has failed. I also reject your unsolicited new terms and conditions and threats to install a pre-payment meter outlined in you companies letters dated 15 April 2017 and 2 letters dated 13 April 2017. In addition to my rejection of your “undated March 2017” letter and general terms and conditions, I turn to the matter of the alleged and disputed kWH usage indicted as estimated within all invoices issued and on or after 12 Feb 2016 to date such electricity usage is denied and disputed. I believe your company’s actions irresponsible and reckless. I will not allow you to simply attempt to brush this matter aside. 10. I also remind you that your company is still in breach of a Luton County Court Order given on the 21 March 2014. 11. Let me repeat what I said in my letter dated 11 Dec 2016 and 20 Mach 2017 so it quite clear Dr Cocker, I will see you in court. 12. EON Energy Solutions Ltd under your management and control are serial law breakers and have been since 2012 and has been fined for repeat offences by Ofgem year on year. Fact. 13. Your companies two letters dated both 13 April 2017 and separate letter dated 15 April 2017 complete with your computer generated and insincere letters of the 30 Nov 2016, " undated March 2017 letter” and undated postcard received on the 24 March 2017, is further proof of you and your companies “Course of Conduct “amounting to Harassment which is a civil and criminal offence. I have previously requested you and your company cease and desist from such a “course of action". You are failing to comply with this reasonable request. I repeat this reasonable requested to cease and desist from such actions. It is clear to me that you are the controlling mind behind this continuing harassment. Moreover and importantly, your failure in imposing strict liability on employees and failure to encourage them to maintain standards of good practice is ludicrous and absurd. Please Take Note: I will see your grotesque company in court (Magistrates or County Court I will let you choose) Dr Cocker. What can be delaying your legal application? You have failed to issue any pre action protocol letter for the County Court. Why is that? Pathetic Yours Sincerely Mike Glynn cc Theresa May - UK Prime Minister, Downing St. cc Dr J Teyssen - Chairman of the Board of Management / Chief Executive Officer of E.ON SE. cc iain.wright MP ,Chair, Business, Energy and Industrial Strategy Committee at beiscom@parliament.uk / iain.wright.mp@parliament.uk. cc UK National press and TV Media. CAG –EON Victims Group encl EON letter dated 13 April 2017 regrading meter signed by Claire Westword its rejection by virtue of this letter dated 21 April 2017 .EON letter dated 13 April 2017 regarding Field debit recovery and its rejection by virtue of this letter dated 21 April 2017 EON letter dated 15 April 2017 regarding prepayment meter and illegal threats of disconnection and or installing a pre-payment meter. and its rejection its rejection by virtue of this letter dated 21 April 2017. Further to my earlier post today EON's latest letters of harassment for all reasonable people to see. Will this company ever learn? The are becoming more absurd ever day. eon debit 13 april 2017 page 30001.pdf EON debit letter 13 Apr 2017 page 10001.pdf eon debit 13 april 2017 page 20001.pdf EON letter 15 april 2017 page 20001.pdf EON letter 15 April 2017 page 30001.pdf
  7. Thank good your safe I was worried the nutter you keep meeting in the London tube station had got to you. I know it could not be me that you keep inferring to, as I do not use the tube! "Ta-da". Was worried it might be Dr Tony Cocker after all he does need all the hired help he can get.
  8. As I started this thread due to the lack of such legal case law information can you explain why it has a disingenuous link to British Gas Help? Was it approved by the mods? Can you advise when this was link was added and why? This site has links to sar , county court and other such links . Why not leading case law on utility companies. There is excellent stuff on here. So many question . Time to have the answers please.
  9. I hope you and BarryS can prove it? But if you want to provide your details I be happy to oblige. Damage limitation does not help the OP . Have you nothing positive to say?
  10. Another legal case precedent to do with harassment. http://www.bailii.org/ew/cases/EWCA/Civ/2007/1492.html Can the mods please set up a library of this and other such cases with a link to help others? To keep posting links in inefficient. Can someone please help sort the problem out?
  11. Ladies and gentleman of reasonable mind who come to this site for help , we have hick up. It's very normal in a complex case like my dispute with EON Energy Solutions Ltd to have a delay. Sometimes the hired help are not on the level and on top of matters. I apologise to all for the delay. Ah well I have to play chess with the computer once again. Any grand master out there want a game? Troops you can stand down. At the last count its now 35 months plus . I also understand when barrister's are involved it is not unusual that a case in London that started 3 months after it was supposed to as the barrister fell ill . I hope Barry S is well I wish him no ill health. But let me report he has gone missing. Absent without leave AWOL. No response to my reasonable request for his chamber (workplace) details, his name, details of his paying client. Shame perhps he has gone underground again to help that nutter again. Maybe he is typing his CV for the xmas pantomime season. Who knows
  12. Thank goodness two ladies have the courage to take big energy company and Banks on with respect to Harassment. Link http://www.bailii.org/ew/cases/EWCA/Civ/2009/46.html and http://www.bailii.org/ew/cases/EWCA/Civ/2013/882.html . Why is it this website does not recognise their efforts which benefit all. Both case are a must read
  13. I attach a Pdf reply below the contents of which are self explanatory . Time is ticking BarryS. 19 April 2017 reply.pdf
  14. BarryS I never understand people’s compulsion in failing to use their proper surname on webpage threads. I also note you felt a compulsion to “babble on about what happened “regarding the mods of this site merging several individual threads that I started or contributed to, many of them nothing to do with EON. But thank you for your unhelp hypothesis. They say fantasy is the faculty or activity of imaging impossible or improbable things. In addition the say a pathological liar is someone who compulsively tells lies or fabricates information. Such lies may not be rotted in reality believing the lies they tell. Of course its pure fantasy, inaccurate, improbable, misleading and simply untrue. In my opinion it would never lead to a nomination for a “Booker prize”. Furthermore the say the rules of a pathological liar is never admit guilt, deny ,deny ,deny. Blame shift. Then cover up with more lies. Watching a compulsive lair scramble to do damage control when the secrets are unfolding is quite entertaining. However I much prefer Greek mythology myself, especially the one about The Trojan Horse and the tale from the Trojan War about the subterfuge that the Greeks used to enter the city of Troy and win the war. I attach a fun picture to illustrate the point. In your immoral and hypothetical world, it would appear that discrimination and intolerance of a physical or mental impairment which has an adverse effect on one’s ability to carry out normal day to day activates and treats one less favourably than others, is acceptable behaviour. I call it victimisation and of course victimisation is illegal in certain circumstances and unlawful under the Equality Act 2010. But I am also reminded that compos mentis - ‘Possessed of mind’ – Of sound mind: sane. A “valid contract” must be made by someone who is compos mentis. But then again in my affairs with respect to EON I have no valid contract nor do I wish to create legal relations with them EON who engage in grotesque business practices. But in reply to your crass remarks and turning to the real world for the moment, I note the national press this week and their reports of the reckless speeding of a pair of bikers that tragically resulted in the death of one of the bikers( I send my sincere heartfelt condolences to his next of kin). But then again according to your moral compass if this had been you speeding “ you may not chastise myself”. But speeding is a criminal offence and there is no justification for law breaking. It brings to mind the words MENS REA - The “guilty mind” necessary to establish criminal responsibility. The tragic accident will have profound effect and repercussions on the other driver involved, emergency services crews attending and other members of the public who may be called to give evidence, and most certainly on the dead bikers( may he rest in peace) family, but in your book that does not matter and shows a reckless indifference to law breaking. But returning to your fantasy , I am sure every law abiding citizen driving down the motorway this Easter weekend with young children on board on a family day out will be reassured that a maniac driver in an EON van is careering down the motorway exceeding the speed limit and is about to have tyre blow out or his front wheel shears off due to the MOT running out the day before and as a result of lack of servicing and maintenance and in addition the van insurance is invalid, as the driver has not reapplied for his driving licence from his last driving ban as he did follow the courts instruction to attend a doctors medical examination, however the said accident causing havoc to other law abiding motorists on the motorway and the resulting death of a small infant. The driver of the speeding and illegal vehicle was also on his mobile phone and over the drink driving limit that vary morning but chose to drive regardless and due to his recklessness and told disregard for UK laws , he does not care of the consequences that other people are seriously hurt or killed nor for one moment does he think of the carnage he causes having to be swept up by other emergency services and the cost to public services such as the NHS as he " may not chastise myself too heavily" after all he has been in this position before. I suppose it begs the question would you turn up at court and because it’s a sunny day, you deliberately attempt to pervert the course of justice by being be disingenuous to the proceeding judge? It also begs the question are you currently or are have you ever been engaged to provided professional services to EON Energy Solutions Ltd nor any subsidiary EON company here in the UK or worldwide? In other words do you have a conflict of interest? We are taught “to be cautious” so that not even the most penetrating stranger can find out what is not proper . Or in the alternative “Aiud est Celare; aluid tarcere - mere silence- To conceal is one thing, to be silent another”. Finally I am reminded of the words of RT Hon Lord Justice Jacob: one of the judges in the Lisa Ferguson v British Gas Trading Ltd[EWCA 2009] case, I have provided a link to same [ http://www.bailii.org/ew/cases/EWCA/Civ/2009/46.html] and to which the RT Hon Judge stated : " It is one of the glories of this country that every now and then one of its citizens is prepared to take a stand against the big battalions of government or industry. Such a person is Lisa Ferguson,". This country owes that lady a huge gratitude of debit. I would thoroughly recommend to all, a read of this fascinating case. Will it’s been nice having this little chat. It’s now 35 months and I still have not received my final and accurate overdue invoice regarding my termination of Account Number 0117 1466 2330. Will you condemn such law breaking Barry S?
  15. Thank you for the reply although I note it is not helpful in itself. I further note you have failed to condemn EON who engages in illegal activities such as Fraud , Fraudulent misrepresentations, multiple law breaking of the Electricity Act and the Utilities Act 2000 and or laws including Consumer Protection laws and or breaches of the standard licence conditions. I now gave you the opportunity to do so as it seems rather amiss of you to ignore these points. As the OP I find harassment which is a criminal and civil offence distressing and morally repugnant. It has no place in modern business practices and the law agrees with me. I see no reason for a 34 month overdue final and accurate account either? I hope the EON postcard has attached here which was crass on Dr Cocker part, but very much part of his and his companies modus operandi. Equally I find 158% price hike in energy prices over the last 5 years when wholesale energy prices have not risen by the same amount absurd and shocking. There is no justification and have called Theresa May to account. Once again taking the fight to the law breakers. Is that unreasonable? EON and their CEO are the law breakers here in my 30 Nov 2016,20 March 2017 and 27 March 2017 . Dr Cocker has had every opportunity to commence legal proceedings after EON threatening to do so on multiple occasions. He has refused to do so. I suggest you read the law in the following legal case Lisa Ferguson V British Gas Trading ltd . I provided this link previously to help others so perhaps you will apologise for you crass remarks in stating I have not helped? My harassment is real and Cocker is the controlling mind behind the harassment. I also add below my letter of the 20 March 2017 which EON's postcard refuses to acknowledge or reply to , why?: IMPORTANT INFORMATION " PLEASE READ and DO NOT IGNORE THIS LETTER" Dr Tony Cocker /Dr J Teyssen UK CEO/ EON Worldwide CEO EON Energy Solutions Ltd 63 The Academy Westwood Way Holly Street Westwood Business Park Luton Coventry England England LU1 3DD CV4 8LG By email and Post to: tony.cocker@eon-uk.com; johannes.teyssen@eon.com , directorsoffice.complaints@eonenergy.com; directorofcustomerservice@eonenergy.com 20 March 2017 Dear Dr Cocker and Dr J Teyssen, Re: 1. We are in Dispute and ; 2. Termination of Contract on the 11 April 2014 regarding Account Number 0117 1466 2330 and ; 3. Your companies reticence, uncommunicativeness, and refusal to send an outstanding and final & accurate invoice for the period 2007 to 11 April 2014 now 34 months overdue and contrary to several UK laws and ; 4. I have no wish to create further legal relations with your incompetent company after 11 April 2014 and; 5. Your company’s continuing "course of conduct" amounting to Harassment and refusal to cease and desist such a "course of conduct" and which has occurred on multiple occasions and ; 6. Demanding money with Menaces and ; 7. Fraud and fraudulent misrepresentations and with reference to an unsolicited new and disputed Account Number 0151 7761 3930 and ; 8. Your company’s continuing multiple breaking of UK laws between 2007 to 2014 and between the period April 2014 to present and ; 9. My unreserved and total rejection of any new unsolicited price increase tariff information and other general terms and conditions sent to me in EON's " undated March 2017" letter, which in my opinion your terms and conditions are illegal and fail to comply with your companies obligations in law and hereby rejected via my email and letter dated 20 March 2017 below and ; 10. My previous written rejection of unsolicited new terms and conditions and which were received on or after 12 Feb 2016 sent by your company and rejected via my 4 March 2017 email and letter of the same date all with regard to the unsolicited and disputed new Acc Number 0151 7761 3930 and ; 11. Breach of a Luton County Court Order of the 21 March 2014. Dr Cocker and Dr J Teyssen , I acknowledge receipt of EON Energy Solutions Ltd insincere and disingenuous computer generated letter which I will refer to throughout this letter of reply, as the " undated March 2017 letter " and attributed to Chris Lovatt your alleged managing Director, residential. This " undated March 2017 letter" was received by me on the 16 March 2017 and headed " Your electricity prices will increase from 26 April 2017" and complete with new general terms and conditions. A copy of these two EON documents are attached to my email for clarity. Furthermore I also refer you and Dr Teyssen to all of my previous correspondence on this subject including, 18 Jan, 19 Feb , 4 March , 9 June , 29 June , 3rd July, 10 July and 11 Dec , all in 2016 and to which your company reticence to acknowledge or reply to any of my reasonable letters and communications. This is reticence is simply absurd and grotesque. But let me state clearly, as you Dr Cocker appear to me to be an incredibly dense man. So Please take Note:- 1. We are in dispute. Fact. 2. I have no wish to create legal relations with your incompetent and unethical company and who engage in grotesque business practices following my termination of the contract on the 11 April 2014. Fact. 3. In addition, your company’s latest attempts to fraudulently induce me into a contract has failed. Once again( refer to my previous letter 4 March 2016) , I hereby give notice that the computer generated and "undated March 2017 letter " signed by Chris Lovatt and headed " Your electricity prices will increase from 26 April 2017" and complete with the general terms and conditions" are rejected as is any alleged but denied and disputed contract for the supply of electricity and its alleged usage?. Please note Dr Cocker. I will never enter into a legal relationship with your grotesque and unethical company. Your company is incompetent, its engages in criminal behaviour and its disregard for UK laws is shocking, absurd and grotesque. It time the government took direct action to remove and or suspend your electricity supply operating licence in respect of your repeated law breaking. By copy of this letter, I would ask the chairman of the Business, Energy and Industrial Strategy Committee Iain Wright MP to investigate same and note this letter as a formal complaint to said committee regarding your company's behaviour and breaking of multiple UK laws. In addition Dr Cocker, your "undated March 2017" Chris Lovatt letter and general terms and conditions are onerous and fail to comply with multiple UK law(s). 4. Furthermore, there will be no payment, no consideration, on the contents of the "undated March 2017 letter" with increased tariff or amended terms and conditions. 5. Furthermore there will be no payment regarding the terms and conditions your company issued in February 2016 and rejected by me in writing at the relevant time please refer to my letter and email and letter dated 4 March 2016, related to the unsolicited and disputed new account Number 0151 7761 3930. So simply put, sue me Dr Cocker. I will not pay your ****** of a company, one penny for this unsolicited and disputed new account Number 0151 7761 3930. I therefore do not owe EON the denied and disputed sum of £298.38 falsely claimed on your unsolicited 27 Feb 2017 invoice sent to me recently or any other sum of money claimed by EON on any invoice on or after 12 Feb 2016 to the present date. The 27 Feb 2017 invoice and "undated March 2017 letter" from Chris Lovatt are prime facia evidence of your company's continuing "course of conduct" of Harassment. Your company has committed fraud with regard this unsolicited and disputed new account and continues to do so by issuing false and untrue monthly invoices all of which are falsely purporting energy usage ,which is denied and strongly disputed , however I strongly suspect you know there has been no electricity usage since the 11 April 2014as you have previously been advised of same. 6. I also refer to you continuing harassment, fraud , fraudulent misrepresentations, failure to produce a final invoice in respect of Account Number 0117 1466 2330 now 34 months overdue, and or failure to read electricity meters accurately and within the prescribed frequency, and to ensure the proper functioning of the electricity meter and or certification of the electricity meter, all of which are obligations and duties set in law, Dr Cocker, but I suspect strongly you know that. 7. I have no contract with your company for electrical energy on or after 11 April 2014. I will gave you a further 7 days to provide unequivocal evidence of a contract between the parties including clear and unequivocal evidence of my alleged energy usage on or after 11 April 2014 and to which your company continues to make false misrepresentations. In addition to my rejection of your "undated March 2017" letter and terms and conditions as given above, I turn to the matter of the alleged and disputed kWH usage indicted as estimated within all invoices issued and on or after 12 Feb 2016 to date such electricity usage is denied and disputed . I believe your company’s actions irresponsible and reckless. I will not allow you to simply attempt to brush this matter aside. Notwithstanding same, I remind you of your duty and obligation under SLC 25C.4, that if you have a contract has you falsely allege and to which I deny and dispute, you are required to comply with Standard Licence condition SLC 25C.4 "The Standards of Conduct are that: (a) the licensee and any Representative behave and carry out any actions in a Fair, honest, transparent, appropriate and professional manner; (b) the licensee and any Representative provide information (whether in Writing or orally) to each Domestic Customer which: (i) is complete, accurate and not misleading (in terms of the information provided or omitted) "; Let me say simply , you and your company in all my dealing with you, do not know the meaning of honest, transparent professional manner with regard to these obligations and duties set out in SLC 25C.4 Your company have repeatedly broken this law. Furthermore there is no doubt, your company has been previously or is currently in breach of this and other standard licence conditions, made law pursuant to the Electricity Act 1989 . 8. Furthermore, I am still awaiting the receipt for my final and accurate invoice for account No. 0117 1466 2330 and after I terminated the account on the 11 April 2014 after your breach of a Luton County Court Order in March 2014, which I sight as further evidence of your incompetence and unethical business practices. This outstanding invoice is now 34 months overdue. 34 months of UK law breaking Dr Cocker. Shocking but nevertheless grotesque business practices. 9. I also remind you that your company is still in breach of a Luton County Court Order given on the 21 March 2014. 10. Let me repeat what I said in my letter dated 11 Dec 2016 so it quite clear Dr Cocker, I will see you in court. But has we are in dispute and as Dr Teyssen your overall CEO in Germany, whom I understand has a law degree will undoubtedly know from my letter 11 Dec 2016 letter, it is not possible to pursue proceedings in a magistrates case in the full knowledge there is a genuine dispute between the parties, and albeit its far from me to tell you about the law, but the correct course of action available to your company is an action in the Luton County Court. I aver your companies failure to issue any proceedings in a magistrates court at any time on or after the 11 April 2014 is prime facia evidence your company's "course of conduct" to harass me. In addition, I was eagerly anticipating your companies County court application from the Luton County Court 4 months ago, on or after 11 Dec 2016 the date of my last letter. I note that you and your company have never issued such County Court proceedings either. Why is that Dr Cocker? Is your incredible failure to issue legal proceedings perhaps a direct result of your company's current or past law breaking, harassment, fraud and fraudulently misrepresentations, breach of standard licence conditions or consumer protection laws? Your failure to act is absurd. Simply put, either put up or shut up as your position is irrational and farcical. 11. EON Energy Solutions Ltd under your management and control are serial law breakers and have been since 2012 and has been fined for repeat offences by Ofgem year on year. Fact. 12. Your companies computer generated and insincere letters of the 30 Nov 2016 and " undated March 2017 letter", is further proof of you and your companies "Course of Conduct "amounting to Harassment which is a civil and criminal offence. I have previously requested you and your company cease and desist from such a "course of action". I repeat this reasonable requested to cease and desist from such actions. It is clear to me that you are the controlling mind behind this harassment. Moreover and importantly, your failure in imposing strict liability on employees and failure to encourage them to maintain standards of good practice is ludicrous. I remind you that it was for these reasons that employers were to be held liable for wrongs committed by their employees in the course of their employment. Time to find you moral compass Dr Cocker. I further note with great interest the Sun Newspaper on the 18 March 2017 is quoting you company's alleged net loss of 600,000 contracts equivalent of 300,000 customers. Bravo to those well informed right thinking people. Please Take Note: I will see your grotesque company in court (Magistrates or County Court I will let you choose) Dr Cocker. You are a spineless man; a ****** who controls a company who commits fraud and harassment who engages in fraud and fraudulent misrepresentations and your company’s grotesque business practices and continuingly engages in and undertakes multiple breaches of UK laws and I include consumer protection laws. I await the information requested in this letter and or you court application within the next 14 days Dr Cocker. Yours Sincerely Mike Glynn CC Theresa May - UK Prime Minister, Downing St CC Dr J Teyssen - Chairman of the Board of Management / Chief Executive Officer of E.ON SE cc iain.wright MP ,Chair, Business, Energy and Industrial Strategy Committee at beiscom@parliament.uk / iain.wright.mp@parliament.uk cc UK National press and TV Media. encl in email EON disingenuous and undated March 2017 from Chris Lovatt relating to " Electricity price increase on or after 26 April 2017" complete with accompanying general terms and conditions . I trust, this letter of the 20 March 2017 plus my letter of the 30 Nov 2016 and 27 March 2017 will help others fight EON's grotesque business practice's. I am awaiting EON' legal proceedings. Why is Dr Cocker procrastinating on issuing same? Can you provide an answer? Why does Dr Cocker not reply to my previous communications? Why does Dr Cocker company continue to break the law? The time clock has lapsed and he refuses to provide the information requested. The man has no shame. Mike Will you condemn law breaking by all energy companies? EON undated March 2017 postcard page 10001.pdf
  16. EON and Dr Tony Cocker and his team are still continuing their harassment and disingenuous communications. Sending a post card to " The Occupier ". It begs the question does EON know how to tell the truth or take County court legal action, which I have invited them to do? IMPORTANT INFORMATION " PLEASE READ and DO NOT IGNORE THIS LETTER" Dr Tony Cocker /Dr J Teyssen UK CEO/ EON Worldwide CEO EON Energy Solutions Ltd 63 The Academy Westwood Way Holly Street Westwood Business Park Luton Coventry England England LU1 3DD CV4 8LG and Heather "no surname" PO BOX 9286, Nottingham By email : tony.cocker@eon-uk.com; johannes.teyssen@eon.com , directorsoffice.complaints@eonenergy.com; directorofcustomerservice@eonenergy.com 27 March 2017 Dear Dr Cocker and Dr J Teyssen, Re: 1. We are in Dispute and ; 2. Termination of Contract on the 11 April 2014 regarding Account Number 0117 1466 2330 and ; 3. Your companies reticence, uncommunicativeness, and refusal to send an outstanding and final & accurate invoice for the period 2007 to 11 April 2014 now 34 months overdue and contrary to several UK laws and ; 4. I have no wish to create further legal relations with your incompetent company after 11 April 2014 and; 5. Your company’s continuing "course of conduct" amounting to Harassment and refusal to cease and desist such a "course of conduct" and which has occurred on multiple occasions and ; 6. Demanding money with Menaces and ; 7. Fraud and fraudulent misrepresentations and with reference to an unsolicited new and disputed Account Number 0151 7761 3930 and ; 8. Your company’s continuing multiple breaking of UK laws between 2007 to 2014 and between the period April 2014 to present and ; 9. My unreserved and total rejection of any new unsolicited price increase tariff information and other general terms and conditions sent to me in EON's " undated March 2017" letter, which in my opinion your terms and conditions are illegal and fail to comply with your companies obligations in law and hereby rejected via my email and letter dated 20 March 2017 and ; 10. My previous written rejection of unsolicited new terms and conditions and which were received on or after 12 Feb 2016 sent by your company and rejected via my 4 March 2017 email and letter of the same date all with regard to the unsolicited and disputed new Acc Number 0151 7761 3930 and ; 11. Breach of a Luton County Court Order of the 21 March 2014. Dear Heather no surname, Dr Cocker and Dr J Teyssen , I acknowledge receipt of EON Energy Solutions Ltd insincere and disingenuous generated postcard, copy of same attached, and received by me on the 24 March 2017 attributed to Heather "no surname " and addressed strangely to the "occupier" and to which the contents of said postcard are denied and your threats therein of disconnection are also illegal. Is that your selective amnesia playing up again Dr Cocker? If you are having trouble writing and or addressing or even dating any inaccurate or dishonest communications to me can I suggest you check and double check ,my details with : 1, Theresa May, Prime Minister at Downing St, albeit Downing St has the same problem with getting the date in communications correct and ; 2. Iain Wright MP Chair, Business, Energy and Industrial Strategy Committee at beiscom@parliament.ukor iain.wright.mp@parliament.uk and ; 3. Or even Dr Teyssen your CEO in Germany, on the assumption you and Heather " No surname" cannot not read and ;. 4. Lastly you could try the UK Press and media. Your company's position and conduct is incompetent, embracing and futile but most certainly Dr Cocker illustrates your desperation and tendency to pathological lying and dishonesty. I note with great interest, that the disingenuous EON postcard implies my home is to be visited . Does that mean placed under investigation, however your undated postcard does not amplify this "course of conduct" but perhaps you will confirm that this course of conduct is in relation to your company's continuing multiple law breaking and specifically your companies fraud, fraudulent misrepresentations, harassment, multiple breaches of UK laws in relation to Utilities Act, Electricity Act ,and Consumer Protection Acts and my 34 month outstanding final and accurate invoice which you and your company refuses to send to me?. I however remind you EON's "rights of access to this property" have been withdrawn some time ago and also require my written agreement in advance, which you or your representatives do not have under the current circumstances. You could seek a magistrates warrant but that will be strongly defended and I will produce this and other letters in defence. The "undated no surname" EON postcard constitutes further evidence of you as the controlling mind in relation to your harassment and your conduct and refusal to cease and desist your companies harassment of me. The “undated March 2017 postcard from Heather " unnamed" is further prime facia evidence of your company's continuing “course of conduct" of Harassment. That is a criminal and civil offence. Again you are requested to cease and desist from such a course of action. In addition I see you are reverting to type Dr Cocker by getting a woman lackey, ( oh the memories of Wendie Bailon come flooding back in 2013 and 2014) to do a man's job. You have no shame. Your position in constantly lying reminds me of what a judge said in a court to a defendant that he was a " Glib and Shameless liar". You and your companies multiple law breaking and harassment are bordering on the pathological. You should seek some help. You are a spineless man; a ****** who controls a company who commits fraud and harassment who engages in fraud and fraudulent misrepresentations and your company’s grotesque business practices and continuingly engages in and undertakes multiple breaches of UK laws and I include consumer protection laws. The dishonest contents and addressing of the EON postcard to the "Occupier", shows you and your companies incompetence ,dishonesty and tendency to make misrepresentations and or breaches of the standard licence condition. Furthermore, I also refer you, Dr Teyssen and your woman lackey Heather, " no surname" to all of my previous correspondence on this subject including, 18 Jan, 19 Feb , 4 March , 9 June, 29 June, 3rd July, 10 July and 11 Dec , all in 2016 and my recent 20 March 2017(sent by me as special delivery/recorded delivery and received by EON on the 23 March 2017 at 08.06 at their headquarters) and to which your company's continuing reticence to acknowledge or reply to any of my reasonable letters and communications or deal with my requests for irrefutable evidence. It also proves that your lies in your undated postcard about not been able to contact me is exposed for its dishonesty for all to see. This is reticence on your behalf is simply absurd and grotesque. One of the deadlines set in my letter of the 20 March 2017 for your company to provide information lapses at end of business today the 27 March 2017 at 5pm. Please note that the time of writing, I have received no reply. Plainly you and your companies whole position is absurd and is indefensible. But let me state once again, as you Dr Cocker appear to me to be an incredibly dense man. So Please take Note:- 1. We are in dispute. Fact. 2. I have no wish to create legal relations with your incompetent and unethical company and who engages in grotesque business practices following my termination of the contract on the 11 April 2014. Fact. 3. In addition, your company’s latest attempts to fraudulently induce me into a contract has failed. Once again( refer to my previous letter 4 March 2016) , I hereby give notice that the computer generated and "undated March 2017 letter " signed by Chris Lovatt and headed " Your electricity prices will increase from 26 April 2017" and complete with the general terms and conditions" are rejected as is any alleged but denied and disputed contract for the supply of electricity and its alleged usage?. 4. Please note Dr Cocker. I will never enter into a legal relationship with your grotesque and unethical company. Your company is incompetent, its engages in criminal behaviour and its disregard for UK laws is shocking, absurd and grotesque. It time the government took direct action to remove and or suspend your electricity supply operating licence in respect of your repeated law breaking. 5.By copy of this letter, I would ask the chairman of the Business, Energy and Industrial Strategy Committee Iain Wright MP to note this further EON harassment , further law breaking of Standard Licence condition SLC 25C.4 and EON'S attempts to mislead and file this letter as further evidence into the committees investigation all in relation to my allegations and complaint to said committee regarding EON's company's behaviour and breaking of multiple UK laws. I remind the committee and EON of the duty and obligation under Standard Licence condition SLC 25C.4 "The Standards of Conduct are that: (a) the licensee and any Representative behave and carry out any actions in a Fair, honest, transparent, appropriate and professional manner; (b) the licensee and any Representative provide information (whether in Writing or orally) to each Domestic Customer which: (i) is complete, accurate and not misleading (in terms of the information provided or omitted) "; The EON undated postcard and it's contents are clear breach of said obligation in law Let me say simply , you and your company Dr Cocker and in all my dealing with you, do not know the meaning of honest, transparent professional manner with regard to these obligations and duties set out in SLC 25C.4 Your company have repeatedly broken this law. Furthermore there is no doubt, your company has been previously or is currently in breach of this and other standard licence conditions, made law pursuant to the Electricity Act 1989 . 6. Furthermore, there will be no payment, no consideration, on the contents of the “undated March 2017 letter” with increased tariff or amended terms and conditions. 7. Dr Cocker, there will be no payment regarding the terms and conditions your company issued in February 2016 and rejected by me in writing at the relevant time please refer to my letter and email and letter dated 4 March 2016, related to the unsolicited and disputed new account Number 0151 7761 3930 So simply put, sue me Dr Cocker. Why are you reluctant to do so Dr Cocker? No barrister prepared to lie for you? I will not pay your ****** of a company, one penny for this unsolicited and disputed new account Number 0151 7761 3930. I therefore do not owe EON the denied and disputed sum of £298.38 falsely claimed on your unsolicited 27 Feb 2017 invoice sent to me recently or any other sum of money claimed by EON on any invoice on or after 12 Feb 2016 to the present date. The 27 Feb 2017 invoice and “undated March 2017 letter" from Chris Lovatt are prime facia evidence of your company's continuing “course of conduct" of Harassment. Your company has committed fraud with regard this unsolicited and disputed new account and continues to do so by issuing false and untrue monthly invoices all of which are falsely purporting energy usage ,which is denied and strongly disputed. 8. I also refer to you continuing harassment, fraud , fraudulent misrepresentations, failure to produce a final invoice in respect of Account Number 0117 1466 2330 now 34 months overdue, and or failure to read electricity meters accurately and within the prescribed frequency, and to ensure the proper functioning of the electricity meter and or certification of the electricity meter, all of which are obligations and duties set in law, Dr Cocker, but I suspect strongly you know that as well Dr Cocker. Furthermore, I am still awaiting the receipt for my final and accurate invoice for account No. 0117 1466 2330 and after I terminated the account on the 11 April 2014 after your breach of a Luton County Court Order in March 2014, which I sight as further evidence of your incompetence and unethical business practices. This outstanding invoice is now 34 months overdue. 34 months of UK law breaking Dr Cocker. Shocking but nevertheless grotesque business practices. 9. I have no contract with your company for electrical energy on or after 11 April 2014. In addition to my rejection of your “undated March 2017” letter and general terms and conditions, I turn to the matter of the alleged and disputed kWH usage indicted as estimated within all invoices issued and on or after 12 Feb 2016 to date such electricity usage is denied and disputed. I believe your company’s actions irresponsible and reckless. I will not allow you to simply attempt to brush this matter aside. 10. I also remind you that your company is still in breach of a Luton County Court Order given on the 21 March 2014. 11. Let me repeat what I said in my letter dated 11 Dec 2016 and 20 Mach 2017 so it quite clear Dr Cocker, I will see you in court. But has we are in dispute and as Dr Teyssen your overall CEO in Germany, whom I understand has a law degree will undoubtedly know from my letter 11 Dec 2016 letter and 20 March 2017, it is not possible to pursue proceedings in a magistrates case in the full knowledge there is a genuine dispute between the parties, and albeit its far from me to tell you about the law, but the correct course of action available to your company is an action in the Luton County Court. I aver your companies failure to issue any proceedings in a magistrates court at any time on or after the 11 April 2014 is prime facia evidence of your company's "course of conduct" to harass me. In addition, I was eagerly anticipating your companies County court application from the Luton County Court 4 months ago, on or after 11 Dec 2016. I note that you and your company have never issued such County Court proceedings either. Why is that Dr Cocker? Is your incredible failure to issue legal proceedings perhaps a direct result of your company's current or past law breaking, harassment, fraud and fraudulently misrepresentations, breach of standard licence conditions or consumer protection laws? Your failure to act is absurd. Simply put, either put up or shut up as your position is irrational, farcical and indefensible. 12. EON Energy Solutions Ltd under your management and control are serial law breakers and have been since 2012 and has been fined for repeat offences by Ofgem year on year. Fact. 13. Your companies computer generated and insincere letters of the 30 Nov 2016, " undated March 2017 letter" and undated postcard received on the 24 March 2017, is further proof of you and your companies “Course of Conduct “amounting to Harassment which is a civil and criminal offence. I have previously requested you and your company cease and desist from such a "course of action". You are failing to comply with this reasonable request. I repeat this reasonable requested to cease and desist from such actions. It is clear to me that you are the controlling mind behind this continuing harassment. Moreover and importantly, your failure in imposing strict liability on employees and failure to encourage them to maintain standards of good practice is ludicrous and absurd. Please Take Note: I will see your grotesque company in court (Magistrates or County Court I will let you choose) Dr Cocker. I await the information requested in my letter dated 20 March 2017 and this letter and or you Luton County Court application within the remaining 7 days Dr Cocker. Tick Tock. Yours Sincerely Mike Glynn cc Theresa May - UK Prime Minister, Downing St cc Dr J Teyssen - Chairman of the Board of Management / Chief Executive Officer of E.ON SE. cc iain.wright MP ,Chair, Business, Energy and Industrial Strategy Committee at beiscom@parliament.uk / iain.wright.mp@parliament.uk. cc UK National press and TV Media cc "Heather no surname", EON, PO BOX 9286, Nottingham NG1 9DX. encl EON disingenuous and undated March 2017 postcard addressed to "The Occupier" from Heather no surname" .
  17. Again , no one asked to quote all legal cases, just the most important one that considers Utility companies. Have you read it? Do you know of any other legal cases you could add? When you quote law the CAB software attempts to place a link that makes a nonsense of the legal quote. So your software needs to reflect on such matters to make it clear, easy to use for all consumers etc.
  18. Here is one for the Consumer Action Group and for the mods. Can you provide a proper link to the following legal case for all future reference just like a SARS request, or is that too difficult? Its the well known case of Lisa Ferguson v British Gas Trading Ltd, a must read for all. http://www.bailii.org/ew/cases/EWCA/Civ/2009/46.html
  19. Date Sat 11 Feb 2017 I see Theresa May and her government are leaking stories to their favourite newspaper the SUN again as the story was not in today's Daily Mirror or Star. Let’s analysis the government cover up PR exercise in some detail. Firstly let me state Mrs May's and or Greg Clark’s attributed comments are pure humbug, insincere disingenuous outright lies and untruths UK energy users. The Suns report stated : Minister ready to impose regulated standard energy price . What does this really mean - [ Government including Greg Clark and Theresa May, Cameron and Amber Rudd is an admission that Ofgem are " not it for purpose " as clearly they are the regulators and have failed to take appropriate action since 2012 against the law breakers off the big 6. Will Theresa May and Greg Clark apologise for the failure and that of Cameron, Rudd and Ofgem all which have abused their power in public office. Will Mrs May condemn EON's 34 months of law breaking? Not a hope in hell . Theresa May is complicit in ripping off UK energy users with her lackey Greg Clark. It is morally repugnant and an abuse of their duty in public office.] Will they now close down Ofgem? Officials ( my words, The energy cartel high command) are studying( my words, kid on to energy users we are going to do something fast when we will do no such thing, as the government are part of the energy cartel) plan to cap the most common tariff for 2 years. The report stated , Under plans being considered for a government policy paper a new fair price or default standard variable tariff would be set by regulator Ofgem (my words, who are "not fit for purpose". We the government could order an immediate freeze on price hikes tomorrow or hit the energy companies with a windfall tax, but we have to obey The energy cartel high command instructions and rip off all energy users. You like the big 6 we are law breakers as well.) Source say firms would be expected to use this for at least the estimate 10 million customers who have not switched for at least three years [ That’s the government con, to get you the energy customer to accept new onerous terms and conditions being imposed by the big 6 so you pay for the smart meter roll out all £ 11 billion or the Hinkley point nuclear power station estimated at £45 billion and there is much worse to come that we are not telling you. You’s public are gullible just like the motorists we pick on said a government source!]. Martin Cable CMA tabled proposal ( Note CMA also part of the energy cartel is failing to look into the energy cartel run with government complicit approval or my specific compliant into EDF. Why is that Mr Clark or Mrs May?) Pre-payment meter customers still being ripped off. [The government plan to do nothing for the disadvantaged energy users in the UK, whilst we know they pay 20% more than other energy users.] This is the smoking gun government admission .Please all note: Greg Clark states: " he blasted the big 6 last year and said Government had a duty to Act over the " estimated £2 billion milked from Customers each year". [in other words that sad old man of politics David Cameron and his lackey Amber Rudd failed in their dereliction of duty in previous years when in public office. It means Theresa May and Greg Clark and Ofgem are also in dereliction of their duty since they took office. Why has it taken him so long to admit the government’s failure or even take positive action sooner?] That means Greg Clark and Theresa May's positions are untenable. Note: I see no mention of withdrawing the EU required 5% Vat on domestic energy users by next week, after all we are leaving the EU are we not? I see no mention of shutting down the energy cartel or stopping their law breaking. I see no mention of the £1.4 billion ripped off last year from energy users being repaid in say 6 weeks from today to all customers or the government will claw it back as a windfall tax on big 6 energy company profits over the last 5 years. I see no mention of closing down the fraud and harassment of energy customers by the Big 6 energy companies. Both of which are criminal and civil offences. I see no mention of Energy Ombudsman increase year on year of customer complaints. Ofgem not been fit for purpose and how government will enforce to stop this increase in complaints. I see no mention of a major overall of Ofgem with its failure to have regulated or enforced UK law or corruption since 2012. I see no mention of the Big 6's abusive of their dominant position which is anti-competitive and against UK law. I see no mention of Theresa May public statement condemning the Big 6's law breaking year upon year. I see no mention that Mrs May will you publicly condemn EON's law breaking for 34 months. David Cameron also refused to do so. Will Mrs May put a stop to EON's continuing fraud and ripping off of customers? I see no mention that Theresa May will intervene and get on my behalf a 34 month overdue final invoice which contains fraud and which EON's failure to provide same is contrary to 2 different UK statutes of law. I see no mention that Theresa May will apologise for a Downing St letter from Mrs T Sampson on the 12 May 2016 which was disingenuous and evidence of interference into my affairs? These are just some of Mrs May's and Greg Clark’s shortcomings as they are also her duty and obligation in public office, to uphold UK law(s), so why is she failing to do so? Is she avoiding responsibility? Why is Mrs May subverting UK law? It's morally repugnant. In summary Mrs May is not fit for public office and she must be held accountable for her complicity in running an energy cartel and in EON's law breaking and fraud. Mrs May's position and silence on this matter is a burning injustice as it was with that ****** David Cameron before her. Or should we just file the news leaked from DECC today, as pure pish and a further abuse of public office? You decide?
  20. Are you aware harassment is a criminal and civil offence see this case authority on harassment by British Gas http://www.bailii.org/ew/cases/EWCA/Civ/2009/46.html …. All should read this carefully. It is a UK law case authority. Mike
  21. Should Mrs May not introduce a windfall tax 15% on these German and French owned energy companies tomorrow as part of Brexit? Would anybody like the 5% vat removed from their domestic bills? What is Theresa May's Brexit policy for energy users in Scotland , Wales or Northern Ireland as energy is not a devolved act? Mike
  22. Andy , not strictly true. If you have a dispute which is the norm to get to a warrant hearing then no magistrate can issue a warrant. Also entry to anyone premises should be by consent. Also refer to electricity act 1989 schedule 6 ( link please mods) and or the Gas Act 1986 named the Electricity and Gas codes which updated the Rights of Entry as did the Utilities Act 2000. If a UK energy customer has a genuine dispute they should have written a letter stating that to the energy company well in advance. Show it to a judge. The warrant application will be thrown out. Also you do not mention the chronically sick and what should apply in such cases. Would you like to add this information? Mike
  23. please note law breaking for over 32 months on a final account is only resolved in a court case. You seem to be ignoring this point. Point 2 this letter of angry as you incorrectly refer to is in the public domain and has been out there for over a month, so if Dr Cocker disagrees he can issue court proceedings to morrow. His silence is disconcerting but in line with his grotesque business practices , fraud , harassment and multiple law breaking. EON will not issue proceedings why? UK customers must be aware of EON business practices. There are many EON victims out there, but the truth will come out in the end. Why not discuss the matter in a civil and respectful way. Let the people and victims OF EON criminal activities be the judge. Dr Cocker has all the facts . He fails to reply in person . Not professional. He runs a company that breaks UK laws with impunity. He harasses people. He has selected amnesia when it comes to my 32 overdue final invoice. He engages in fraud with regard a new unsolicited account. As I wish no further legal relations with his grotesque company my letter represents my final position a sort of deadlock letter. EOn's move. Do nothing lose face. Go to court when EON are in breach of a county Court and lied in court. Rock and a hard place comes to mind. The bill reversal [problem] is well known to me and EON and elsewhere is an industry problem. Lets start with overdue final and accurate invoice on my old account. What is causing this delay which is against UK. This is posted on Theresa May's facebook and my own. The letter was sent to Theresa May months ago.
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