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About Tactful

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  1. Thank you very much for your help guys! I can confirm that we are in pre-claim conciliation at the moment and I haven't contacted an employment tribunal as of yet (I will do so if the conciliation service doesn't resolve the issues though). I really appreciate you guys taking the time to read this and to look into everything for me. I will keep you all posted as things progress!
  2. Hey guys, I hope everyone has been well and that you all enjoyed the festive season. Before I give an update as to where I am at the moment, I'd just like to say a massive thank you to ericsbrother for the help that he provided me with. You really helped me get my head around my contract and I can't thank you enough. So since I last posted, I have been in touch with ACAS and explained my matter to them. They assigned me an agent and a case number and we have had a couple of conversations where he has requested more information relating to my dismissal. I gave him a timeline of all the relevant events that led up to me being made redundant and informed him of what I was seeking to claim (the difference between what I was paid during the first year of my employment and the National minimum wage, the pay I should have been given for the additional 24 days notice that I was entitled to but not provided with, money for breaching contract and not following the law and damages for being unfairly made redundant. He then passed all this information on to my employer and we are now awaiting an official response. I say official response as I have heard from one of my friends who still works at the company in question that there is a rumour going around the office that I am going to be offered my job back to get me to stop pursuing claims against them and I was hoping to get a bit of advice regarding this. As much as I would like to finish off my apprenticeship to obtain my qualification, I do not think that I could go back to work for this company. I suffer quite badly from social anxiety and I don't think that I would be able to work in the same building (which feels like a toxic environment) knowing that they don't value me as an employee nor as a person and that they immediately treated me in a very nasty manner as soon as I asked to be paid the legal minimum. I don't think I could work effectively in this context and I don't believe that I could emotionally cope with it. I just wanted to know if I get offered my old job back, will it look bad on my part if I decline it? I know that it might affect any claim that they caused me to lose future earnings, but will it have a negative impact on anything else that I am contesting? Thank you very much for taking the time to read this guys; any and all help is greatly appreciated!
  3. Thank you very much for all of the advice and the links that you have provided me with guys! I really appreciate all of your help. I've uploaded a scan of my contract for everyone to look at. I really hope everything is okay here as I'm very worried about everything at the moment!
  4. I do have a contract from my employer that just says that my job title is "apprentice" and that my roles and responsibilities are to essentially do whatever the directors of the company thought was best for the business.
  5. Thank you very much for your responses guys. I'm 23 years old and I'm not attending college. I didn't do as well as I would like in school / college so I've gone down the apprenticeship route to try and gain some more qualifications. My NVQ training and progress towards the qualification was provided by County Training which is ran by my local council. I've looked into the ET costs and I think that I would be able to get the fee reduced or waived as I have very little in savings and am now entitled to job seekers but I'd like to use it as a last resort and try and get everything resolved without needing to go to one. Everything has just seemed so wrong to me it feels like something can't be right. Literally 2 days after they realise I'm supposed to be earning more they make me redundant without notice. I feel like I've been punished for daring to ask to be made the legal minimum! Thank you so much for taking the time to respond though, I am very appreciative of all the help you have to offer!
  6. Hi guys! This is my first ever post on here and I'm in desperate need of help. I was employed as an apprentice from June 2015 working towards my NVQ Level 2 in Customer Service. Originally, my NVQ was supposed to end in October 2016 but as my employer refused to let me work towards it (I was told that absolutely everything else in the office took priority over my NVQ work) the end date was extended by my NVQ assessor to October 2017. When my end date was extended, my NVQ assessor informed me that the minimum wage I was entitled to would have increased in June 2016 (after completing my first year of employment) and that my employer had been paying me below this amount for the past 4 months. My assessor told me that they would pass this information on to my manager and confirmed that they had done so via email. Four weeks passed with no mention of this at work at all. My NVQ assessor came into the office to help me get started on the next part of my course. At the end of the day, they asked me if anything had been said about my wage increasing and the money that I was owed. I confirmed that nothing had been mentioned. She went and had a word with my manager and came back and told me that my employer knows that they need to back pay me and that they were going to deal with it shortly. Two days later, my manager asked me to go to a one-to-one meeting where they confirmed that I was going to be back paid the amount of money that I was owed but that, due to a move-around in our department, my position no longer existed and that I would be out of a job this time next week. I was told that there were no problems with my performance, only that my role didn't exist anymore. A reshaping of our department had never been discussed, nor was I ever told that my role might not be there in the future. I was also only given 6 days notice when my contract said that I was entitled to a minimum of 3 weeks. Also, no-one else in the company has lost their job as a result of the reshuffle: I am the only person to have been negatively affected by this. I called ACAS and they told me to write down everything that I think my employer did wrong in a letter and then send it to my employer. The lady on the phone then said to wait 14 days and try to begin the early conciliation process. She told me that it sounded like what my employer did to me was illegal and I've gone through loads of other articles online posted by Law Firms which all seem to suggest that this I have been made redundant unfairly. I was just wondering what other people make of this? Has my employer acted wrongly and am I right in looking to escalate this? I'm really distressed due to the time of year where this has happened and I just want to make sure that I'm doing the right thing. Thank you all so much! Any help is greatly appreciated.
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