Thanks all. I contacted Welsh Water and have prepared the application to the court pending their reply.

I'm just about to leave for work, so for you to reply so swiftly sets my mind at ease. Thank you so much.

Morning all, long time lurker first time poster... I have been repaying my water company debts through Marston, until last week was regularly repaying £85 on the 21st of each month. Then I switched jobs to work for the NHS as a bank support worker. The pay is much better than my previous employment, but the NHS isn't run like a private company, I recieved my first paycheque this morning, two weeks late because my line manager had been too busy to complete my registration. I wrote to Marston to tell them this and said I would be able to pay today (the 1st)