Morning all, long time lurker first time poster...
I have been repaying my water company debts through Marston,
until last week was regularly repaying £85 on the 21st of each month.
Then I switched jobs to work for the NHS as a bank support worker.
The pay is much better than my previous employment,
but the NHS isn't run like a private company,
I recieved my first paycheque this morning, two weeks late because my line manager had been too busy to complete my registration.
I wrote to Marston to tell them this and said I would be able to pay today (the 1st)
and even offered an additional £50 for the inconvenience and to get proof of the delay from my employer.
They replied and said my letter had been passed on to their client,
but in the mean time told me that as I had not held up my end,
the agreement had been terminated and they would proceed with enforcement for the full balance of around £3200.
I made my late payment anyway and offered to increase my repayment to £100 due to my new job,
now terrified they are going to ignore this and show up, take my (£1000) car and try and get into my house for my goods.
I have been on antidepressants for over ten years and while I am currently dealing with my mental health problems, this sort of issue is exaclty the type that would make me stop going to work and ignore everything once more, which will only make situations like this much worse.
Any advice on what to do next would be gratefully received.