Hi, Excuse the lack of detail as i do not actually know anything and i only called Natwest as a PPI claim company kept hassling me and indicated you could of had PPI even though rejected. This was back in 2004 i had a loan i don't know the value exactly or period etc, this was refinanced with another loan with then a couple of times (loan chain) I think the first loan was 2 or 3k. over 2 maybe 3 years They came back with a some forms to fill Declaration and acceptance i just want to understand whether the banks offer is likely to be trustworthy. main wording being, I wish to accept the Banks net offer of £705, in full and final settlement of all or any claims which i might have against RBS for loan account number xxx **edit sorry the loan chains letter have same working but different figures in total it adds up to roughly £850 Thanks in advance for any help or advice you can add or give, if not then thank you for looking and have a great day ;-) Best regards