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Everything posted by Jmlfg1

  1. I really wish I had found this thread before ordering from them! Absolutely shocking service! 8 week wait turned into a 10 week wait, no delivery confirmation other than a text only for them to have given the wrong postcode to the courier (home direct) who refused to delivery to the correct address (they are apparently only capable of reading postcodes!). All this confounded by the fact that they only open mon-fri 9-5 despite arranging delivery on a Saturday!! So I couldn't do anything to get this sorted out. The contact over my complaint made it clear that they didn't care and actually dared to quote terms and conditions when I asked for recompense. MD Mike Evans called me personally to cancel my order out of pure spite for posting negative reviews! Think this tells you all you need to know about this company's "customer service". He wrote clearly didn't care at all that I'd has such awful service or been put through so much inconvenience, simply kept repeating that they've never opened on a weekend and obviously didn't understand that not advertising you opening hours was a problem to curlers arranging deliveries. There's no way I'd have accepted a Saturday delivery if I'd have had any way of knowing when the company was open! Very dodgy company, steer clear!!!
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