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wal18b2s

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  1. My parents purchased us an expensive (£49.99) Morphy Richards Pyramid kettle Sept 2014. In Jan 2015 it failed and we had to exchange it for a new one. Roughly Jan 2016 it started to drip from the bottom and is now pouring out so have had to stop using it. The kettle came with a 2 year warranty however it appears you had to register it online to get that. It is my understanding all electrical items are covered in the EU for 2 years and under the sale of goods act I feel I am covered to. I have presented this to Tesco who said that would do a 12+ month claim but then told me it come back has having 0 value so are not going to do anything. Is this a job for the small claims court? I have given Tesco 14 days to remedy this by email. Advice please Thanks Rob
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