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poustilaki

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Everything posted by poustilaki

  1. Thanks once again to both of you - really appreciate your time and extremely helpful and reassuring advice!
  2. Thanks. On a side note I didn't disappear, I was firstly waiting for the ntk which took ages to arrive and then I fell seriously ill. I also did read as much as I could but not all of the stories were exactly like mine so had doubts
  3. Sorry for sounding daft, I read the sticky and the post but just wanted to confirm I got the message right. Would it be appropriate to take the chance now and not respond to the NTK? So just ignore all communication until I get a letter from a legal entity (court)? Thanks again and apologies for asking
  4. Hi DX, This finally arrived in the post ... see attached. Any suggestions/comments? All the best and thanks as always NTK.pdf
  5. Thanks so much for replying. Sure, apologies for not completing before as I stupidly just uploaded the documents without completing this info: 1 The date of infringement? 01/12/21 2 Have you yet appealed to the parking company yet? [Y/N?] YES (uploaded previously in initial post) ; I told them I had a valid ticket for that time paid for with JustPark app and using the parking code I saw on the parking meter nearby. Has there been a response? YES ; They paused the "14 days half price" until they replied recently and said, unfortunately the charge is for parking in a staff only car park and the £40 half price was now counting down in terms of 14 days. I had no idea, it was raining, there was construction underway ... Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] NO What date is on it? n/a Did the NTK provide photographic evidence? no mention of any photo evidence 3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] The response to my appeal mentioned POPLA and gave me a code 4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] NO 5 Who is the parking company? CP PLUS on the PCN ; appeal was replied to by GROUP NEXUS 6. Where exactly [Carpark name and town] did you park? NORTHAMPTON GENERAL HOSPITAL
  6. Thanks! in your opinion do you think I should ignore communications until I get a letter of claim? Or would it be best to just pay the £40 (even though it pains me to say that)
  7. Hi All, Recently I have had 2 issues related to customs. Off the bat I will say that I agree with customs charges to some extent but my situation relates to no commercial transaction or private benefit of any sort. Case 1 - (TNT) We have some relatives who are residents in Portugal (EU) and who are very old and frail with numerous illnesses such as diabetes and dementia. As they were flying to the UK to visit us (we are British and residents in the UK) they decided to send 2 packages (which were under a single shipment) containing items of theirs that were for their own personal use and that they would either consume whilst here (due to their strict diets) or wear whilst here, using the Fedex service and thus taking the strain off of their travel since they have limited mobility as well. So to break it down, the 2 packages in this shipment had: 1st package - contained personal items of clothing ; This was mostly their used underwear, pyjamas, socks, jackets and some shirts. They own all those items and have used them for years and subsequently left with them again. 2nd package - contained some food that they consumed whilst in the UK. Again due to their illnesses they needed to eat certain food and decided to bring food they normally eat in Portugal and consisted of some cheese and dried meats. Both packages contained personal items of theirs for their sole use, nothing was being given to anyone else or left behind. In terms of the values of these 2 packages, for insurance purposes each package was set to 100 EURO mainly because they were not shipped in the normal cardboard boxes but these were in suitcases and some of the items were hard to replace hence those figures. The actual values of the contents of each of the packages at most would amount to £35 or less. I asked a few times how a value of £75 duties was calculated but all I got back was a poor response saying the calculation is correct. No justification why the charge is there, or response to my descriptions above, or anything of that nature. All subsequent questions I had were ignored as I have to date received no other comments. I was never told exactly how the charge was calculated. I was never told why I was charged for both packages. I was never told why this charge was even applied as the items were for personal use by the senders. The items were not imports, nor were they gifts, nor were the goods purchased. these were not imports. They were personal items for use by the sender. Used personal clothing they own for use while visiting family and the other had some items for the sender to consume (food as they are on a strict diet due to their age and health conditions). Case 2 - (Royal Mail) A family member in Greece sent me some hand knitted items and a few pairs of socks and chocolates as a little Christmas gift for my kids. On the customs form they put a value of around £45. I then got a form asking me to pay a customs fee of: £1.45 to HMRC (I dont have a problem with this) plus a couple other fees around £18 to Royal mail for admin and other activities So in essence I paid £20. Surely there is something wrong here. How can they by default charge these admin fees, without any other alternative and only giving less that 10% to HMRC. Is there no regulator? If anyone can point me in the right direction please I would really appreciate this, it's really not on and these people are taking advantage of everyone under the hat of "oh, you got an item from abroad then you have to pay ... and pay a lot!" Thanks! Chris
  8. Hi All, Recently I had to take a family member for the first time to Northampton Hospital for an appointment. It was raining and there was construction underway in one of the carparks so somehow I ended up in a car park where it was not clear but apparently it was a staff car park. I had no idea and used the JustPark app to pay for parking as there was a pay meter right there. When I got back to the car I saw a yellow love letter on my windshield with a PCN. Oblivious to this being a staff car park I contested the PCN (...I know .. ) Weeks later I got a reply from the heartless case worker who basically said too bad, you have 14 days now to pay the reduced amount of £40. Attached are all the files, is there any advice you have for me? Should i just pay it? It's sad that even though I paid for parking in the wrong section and I had a letter showing I was in the hospital attending an appointment, that these devils still want to grab money. Thanks for reading and any advice would really be appreciated! Regards, chris reply-to-appeal.pdf receipt-for-parking.pdf windscreen pcn.pdf
  9. Hello All, Sorry for bringing up this old post again but there has just been a new event ... over a year later. So yesterday, I get this letter in the post along with the letters and images sent to me by Napier over a year ago. I'm not sure what to do, do I ignore it or do I reply with a letter saying I have proof of ticket etc etc. Any help/suggestions would be so very much appreciated! Thanks bwlegal.pdf
  10. Thanks @renegadeimp, So I should just make an appeal then in order to get a POPLA code right?
  11. Hi, This is a Parking Charge Notice Reminder received via post and evidence by ANPR for parking 14 minutes over the 90 minute free parking limit. I did not see the signs stating there was a time limit. As mentioned before, My daughter was ill so I stayed in the car while she was sleeping and then I went to Asda, making a purchase in cash. I will look for the receipt which should hopefully be in the car somewhere. ......................... .... 1 Date of the infringement ==> 08/07/2017 2 Date on the NTK [this must have been received within 14 days from the 'offence' date] ==> 13/07/2017 3 Date received ==> 30/07/2017 ( I was on holiday and only saw this in the post on the 30th ) 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [y/n?] ==> Yes 5 Is there any photographic evidence of the event? ==> yes 6 Have you appealed? {y/n?] post up you appeal] ==> no Have you had a response? [Y/N?] post it up - no correspondence from my side yet 7 Who is the parking company? ==> Parking Eye 8. Where exactly [carpark name and town] ==> Glyn Square, Wolverton, Milton Keynes For either option, does it say which appeals body they operate under. ==> BPA Doc1 (1).pdf
  12. Thanks! In your opinion, should I appeal it or ignore them until I get a letter from a court?
  13. Hi, Just looking for some advice please. I recently went to a small local supermarket and had not realised that there was a time limit on the parking session. There are various signs up but the main entrance sign says "car park for shop users" - see signs for details, I assumed the car park was for users of the car park and that there was no time limit. Unfortunately the time limits were displayed on the other signs up in the car park. I just got a letter with a parking notice, as I was 14 minutes longer that allowed. The reason I took long was my child was feeling ill and then fell asleep in the car I stayed in the car with her until she woke up and I then went shopping in Asda. I paid cash on the day. Just wondering if I should pay the reduced rate or if I should try appealing. I don't think I have a leg to stand on I honestly did not see there was a time limit. Any suggestions? Thanks, Chris pparkingeye.bmp
  14. Thanks again, great suggestion and exactly what I will do. I have by the way, no attached the 2 letters again that they sent me hopefully in a better format and quality (sorry for the delay). napierletters 2pages.pdf
  15. Thanks again for your input - I have attached their 2 letters which arrived in the same envelope (just in case you notice something out of the ordinary). Apologies for the bad quality ... and again, thanks so much!!
  16. Hi All, Sorry for not replying earlier (and hopefully I'm not pestering you) but I thought this had gone away. Yesterday I received a letter from bmlaw (the legal team representing Napier parking). They said I know have to pay £140 within x amount of days otherwise they will proceed with legal action via CCJ. Please see attached the last letter I sent them towards the middle/end of last year. Any suggestions please? complaints-napier2.pdf
  17. Thank you to all, I honestly appreciate it! I got the first letter from them today ... I just feel so angry with these guys and especially the IAS with their comment about the ticket not having a start time so basically I need to pay up. I am really leaning towards sending them and the IAS a letter giving my opinion of them Once again, you all rock and can't thank you enough, I'll keep you posted as to what happens next!
  18. Thanks so much BazzaS & DX100uk, I really appreciate your replies and advice, next time you pass by Milton Keynes I'll buy you a coffee.
  19. Hi everyone, I am a single parent of 2 children (2 years and 2 months old) which I take to the park every week. I don't have a lot of money but still I go to and pay for parking every week in the same place (Willen lake in Milton Keynes). What happened on this occasion is that after I placed the ticket on the dashboard, I then had to get both my children out as well as the push chairs and so on out of the boot. Whilst doing that the ticket must have been blown over on to the seat as it was a windy day. When I got back I found the ticket upright on my seat after returning to the vehicle. The company is an IPC company called Napier Parking Ltd and I was issued with a Fixed Charge Notice. I contacted them immediately and showed them photos of my ticket and explained my case to them. They replied by rejecting my claim and showed me pictures of my car (obviously not my car seat) and said I could try contesting this by contacting the IAS. I appealed for this case through the IAS and was absolutely dumbfounded by the "independant" services response: " In all Appeals the Adjudicator is bound by the law of contract and is only able to consider legal challenges and not factual mistakes nor extenuating circumstances. Once liability has been established only the Parking Operator has the discretion to vary or cancel the parking charge based on mitigating circumstances. In this case the parking charge was issued because the Appellant parked his car on private land without displaying a valid P&D ticket in the front windscreen or on the dashboard as is required. The Appellant maintains that he bought a ticket which allowed him to park there that day prior to the issue of this parking charge at 13.53. The ticket provided by the Appellant does not show the time when it was issued but the cost of £2.40 should be able to confirm whether it was before or after 13.53 which would have an impact on his mitigation. The responsibility for making sure that a P&D ticket was properly secured in place so as to be able to be read is the motorist's and even in windy conditions that is still the position as well as with the difficulties of coping with young children. However much sympathy one may have for the Appellant this is not a matter of law which is the extent of an Adjudicator's remit as set out above and as a result this Appeal must be dismissed. " I am now in a position where I can no longer appeal anywhere nor can I pay the reduced fee. It really makes me angry why I must still pay the fine even though I have a valid ticket and also why I am at fault in the adjudicator's eyes for not having a ticket which shows the start time . .. I mean, the company who prints the tickets should be at fault there right? As for the parking company, these are simple reasons why I feel their actions are simply to make money off of fines: 1) Why am I not allowed to show you them my valid parking ticket which should still be proof of payment after being accused of not paying? 2) Why is there no start time (ticket issued time) on their tickets? 3) Why don't they have a system which makes you enter your registration number? 4) Why don't they have the sticky backs on their tickets? Does anyone have any suggestions? My fine needs to be settled by 02/08/16 and is £80 Thanks in advance!
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