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MrLimez

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  1. Other than being quite annoyed with the promise of the new phone, sold my old one and will be without a phone for a few days yes.
  2. They have agreed to refund the £45 paid and convert the sim only i had to pay and go to allow me to leave and keep the number
  3. Yes, I was surprised when they said all was fine Sunday but my order was successful
  4. Hey everyone Here is what has happened Sunday, I asked three to upgrade my account from sim only to a full contract with the iPhone 14, they agreed to remove the early upgrade fee and I had to pay £45 upfront. I was advised all was good and would be delivered Tuesday, I got an email on Monday with DPD tracking and I checked this Tuesday morning to check for the 1-hour time slot and it showed the package had been recalled by Three. I contacted live chat again and they advised someone will be in contact within 2-3 business days. I raised a complaint about this and had a call last night from the complaints team who advised the agent who processed the order had not done it correctly and had not performed a credit check and this is why the package had been recalled. The agent who called me transferred me to another member of staff who did the credit check and it was declined. I told the agent from the complaints team the issues this has caused and will be calling me back today to discuss it after the outcome of the credit check. They sent me a bill today for the new amounts and applied the new package to my account but unsure what I should do or say to them about the entire mess they have made. I am very annoyed at the messing around, admit they are in the wrong and the agent will be dealt with internally
  5. I had been offered a full package, subscription, box ect as a all in one, that is the main reason I started the thread, they claim to have their own servers for streaming things like BT sport, sky sport and movie channels
  6. Hi So, the ones selling the "ready to go" boxes, you can buy but not really use legally ?
  7. Hey I have been reading up a lot of about IPTV subscriptions and boxes Many of the "illegal" claims seem to be from companies such as sky or virgin media, but many other independent review websites advise it is 100% legal Could it be companies like Virgin and sky are claiming it to be illegal to warm some people off using them Removed What is the REAL legal view on this, I am thinking it is legal as ebay are duty bound to remove anything that is breaking the law
  8. Sorry for posting, anyone give any advice on this ?
  9. Hey I have been advised to post my story here then once it has been assessed it can be moved to the correct section. I had an account with 2checkout.com back in 2012, the account was closed in September 2012. My father recently applied for an account with them and they advised he failed background checks, he contacted them for more information to find out the issues and work to resolve them. The person on the phone told him he had already had an account in 2012 which was closed. My father has never had an account with them and asked for them to email this so called account information to him. They emailed him my account number from their website and details for when the account was opened and closed. I know my father is not going to be doing anything with the information but fact is they still shared the information. My father had provided drivers licence and utility bill during the application. Myself and my father do not have the same first name only surname. My father phoned back again after receiving the email with my account information on only to be met with a reply of "nothing we can do, I have other customers to deal with in the queue, goodbye" I am confused how to complain, yes my father is not going to abuse the account information they shared but surely this breaks data protection Any advise on what to do next will be great
  10. Thanks for all the feedback, It just sounds very scary the way they have phrased the letter.
  11. Hey Thanks for your reply. I can only think of 2 reasons they would be contacting me First To review what I am currently getting but within the next 2 - 3 will be moving to NEA (New Enterprise Allowance) as I have been working on preparing to start my own business with support from the local job centre Second I live with my parents, I recently decided to really tidy the gardens up (before I do not have as much free time due to nea), I have 2 neighbours who are always reporting people to the council, housing association for no real reason. The reason I was on ESA was my disability of anxiety / depression no real physical reason. I have been making good process with my anxiety over the last 12 months, small things such as walking the dog alone, going to the corner shop, attending doctors / job centre appointments alone (Dropped off to appoints by family but going in to the appointment) on my own which i feel proud of my self for as I never would have thought that was possible.
  12. Hi I received a letter on Saturday, spent all weekend worrying about what it is about. I telephoned the number this morning to try and find out more, was advised he has not looked at the case yet but need to wait until Friday when the interview is booked for. I explained i suffer from serve anxiety and nerves and not knowing what it is about is causing me a huge amount of stress, I explained even an interview with my GP I find very stressful but the person I spoke to could not bring it forward or advise me of anything. Can anyone give me some advice.
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