First of all, thankyou for being here. Your advice to others about RLP really supported me during the past year.
About a year ago I was accused of shoplifting in Tesco while using the shop and scan for my household shopping. I didn't intend to steal but I accept that things were in my trolley that I hadn't scanned or paid for, and my only excuse is that I was having extreme anxiety and depression problems at the time, and my mind used to wander, esp while shopping.
I was detained in the back for 2 hours while they waited for the police, eventually they were told the police were not interested, and I was told to sign this RLP form which I refused to do. I was banned from the store for 6 months.
We phoned Tesco the next day and were told that they were not pursuing the matter, I got some medication sorted out, and am now much much better. I now shop online and have never set foot near Tesco again.
About a month later I received my first letter from RLP. I found this forum and followed the advice to ignore, so I did. I got about 4 letters then nothing this past 6 months or so.
Have now received a letter from a debt collection agency "Capital Resolve" asking for £171.48. They seem to be legit from their website. They have named as their client "RLP on behalf of Tesco".
What do I do? They want a response by 5th July.