Hello, Firstly a big thank you to the contributors, having read many of the DW / ARC complaints on here I have managed to get Major Law Solicitors off my back and DW Fitness have agreed to close my account with no further action IF I can send proof of the phone calls. The trouble is the phone calls were made in my parents house down south of which I have no access to the phone records and would struggle to as they live abroad 6 months of the year. I remember making a couple of phone calls that didn't go through on my mobile but later than the date my letter said.