Hi
Hoping to get advice regarding an issue that has taken two years to investigate but I don't know where I stand regarding my rights and any form of recourse.
June 2014
Car taken in for a service. This included replacing brake pads and discs as they were worn.
The day after the service I emailed the garage informing them of excessive noise from the brakes. the garage advised to run in the brakes over a few hundred miles.
However the excessive brake noise persisted and it was captured over a number of recordings which was shared on youtube.
July 2014
The car was returne