Hello!
Thank you for your responses!
My apologies,
in trying to be brief I failed to communicate in my earlier post that the insurers have already issued me a payment (following my complaint).
The payment covers the mortgage payments for the period of time I was not able to work.
However, what it doesn’t cover (which was also in my complaint to them) was the other costs that were incurred by them not paying my initial claim at the time I made it.
The other costs being:
the mortgage arrears,
the lost deposit,
the legal fees
and the high interest payme