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Ripped Off By Amazon

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About Ripped Off By Amazon

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  1. Thank you very much for the genuine responses on this forum. Please may I update: After posting this issue, I received a computer generated email from Amazon stating 'We've accepted your return request. Once we receive the item, we'll issue your refund.' Return method – ‘self dispatch’, and a link to print return labels. The return labels are for the Post Office and clearly state ‘Send the parcel from your nearest post office or via the delivery method of your choice’. There is even a dedicated ‘Hazmat Label’ stating ‘Caution Lithium ION Battery’. This
  2. Thank you for your response. I tried to contact trading standards but it said they do not deal with individual complaints now. Is this correct? We repeatedly tried to return it within 30 days but Grech refused to let us send it back. We pleaded to let us send via post office or collect+ but Grech lied and said they would not take it (I checked with both and it would have been fine). I did not want to send it without authorisation but could not get a returns label. If only some high level manager at Amazon would have sorted a return label it would have gone back but c
  3. Previously loyal disabled customer harassed, bullied and ripped off by Amazon Unfortunately our trusty old laptop was failing and needed replacing.As this was a desktop replacement we required something of a suitable size and standard.This does not come cheap. As this was a considerable investment for us and having been a previously loyal Amazon customer for many years, we decided to purchase from Amazon based on (an apparently incorrect) perception that if there was a problem with the purchase then we would have good support and come back if required.We did however have reservations
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