I have been a member of Amazon UK since 2003 and have rarely used the seller feedback option on the UK site. I was appalled to learn that I have apparently left pages & pages of 5 star feedback for sellers. This, on a quick perusal yesterday, goes back to 2009 but I suspect it goes back further.
I assume Amazon do this to instil consumer confidence in the sellers listed on their marketplace which seem to be around the 95-99% rate on average.
I have not left this 5 star feedback so I contacted Amazon 3 times in the last two days but they have not responded which is unusual.
Since I have not posted this feedback I have addressed the matter to Trading Standards & CMA but I am never sure how effective they are.
I am appalled to be treated dishonestly and basically used in this way. I note that Amazon have started taking legal action against people who fraudulently leave feedback on items they sell. Can anyone stop them from using customers this way? This is not the first time Amazon's business practices have been highlighted but I suspect this particular problem is rife on their sites across the world.
As soon as my last items appear, I shall be ceasing trading with this company. Has anyone else noted this and if so, what is the best way to address this and let others know what is happening?