Complaint against Scottish Power
In February 2014 I and my partner moved into our new rented house, we are the legal tenants of the property.
We agreed the start gas & electricity meter readings with the outgoing tenant.
My partner contacted Scottish Power by phone & tried to arrange the taking over of the account.
She is foreign & although her spoken & written English is very very good, she could not understand or make herself understood to Anthony the customer service operator because of his very broad accent.
I took over the conversation, & I