I am working today and won't be home till later tonight so I'll update you now and try to answer some of you questions. I am unsure of when the liability orders were issued. the council officer told me yesterday that it was passed onto equita in September 2014 and again in September 2015 the amount outstanding at the time was about £800 or £900 each. The fees according to the bailiff are £235 for each order plus another £75 each and the cost of the clamping and car and taking it away, which I don't know yet. After being on to phone to the council for about an hour yesterday, the officer told me she will contact equita and speak to them about the car. she has no authority to cancel the orders, I must make a formal complain to their back office (didn't know what that meant). She gave an email and a postal address to write to. She also said I need to contact the bailiff to negotiate for the release of the car. Since yesterday we've call the bailiff's number several times. Cannot even leave a message because his inbox is full and he is not answering the phone. On Monday Equita will not speak to me because, they said I can only negotiate with the bailiff at this stage. I don't know what to do to get the car back, have to take 3 buses to get my son to school and I need to leave work now to start the pick up journey. Thank you All I did the formal complain yesterday and sent it via email. I have an acknowledgement response saying they have already began investigations and will get back t me in how many days (i con't remember at the moment).

I have now spoken to the council and this is the situation. In May 2015 I received an arrears reminder from the council of £192.67. As of then I have not received my statement for that year so I have not paid for April and May. I immediately made this payment in May and another payment in June of £120.00, not knowing exactly what I owed, I calculated based on what I have paid in the previous year. They said again in June they sent another arrears reminder of £264.00. I didn’t do anything about that and carried on paying the £120 every month. In September they handed the account over to equita. Equita wrote to me and I called them and explained that I have being paying my council tax so they need to check their records with the council. It appears the exact same pattern was repeated from the year in 2014. This year 2016, I still have not received my bill for this year yet and my account is £25 in arrears and that is why the bailiff cam asking for £755 which will increase now that they have taken the car. The bailiff said the car is worth £1400 but they might only get £400 for it in auction and it is not on finance. Equita is charging £235 each for both cases plus the cost of the clumping the car and taking it away. I think it’s completely unfair for the council to seek a liability order for an account that is in regular payment. What are my options now?

Good morning All, Birmingham city council bailiff came to my door on Monday morning after clamping a car outside. AS of the end of March this year I owe £35 council tax balance from last year and have not even received the bill the new financial year yet. I pay my council tax on monthly basis by internet transfer. I have had contact with Equitax for a few years now and have spoken to them on number of occasions and explained that I really don’t owe the council anything. They usually stop contacting me for months and then start again. Basically, the bailiff said that the count was handed over to them ones in 2014 and 2015 and that I should have being paying them and not the council so now he want over £700 in their charges. I have lived in this house since 2000 and have always paid my council tax be it with some straggle but I do pay it, so I don't understand how the council can hand my account over to equitax when I have being paying. I went to the citizen advice service yesterday and they told me to write a complaint to the council. I have also read few forums posts to figure out what to do but I am at lost at the moment. I'll be calling the council this morning to try to find out how this happened. Any advice will be much appreciated. Thank you