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daviewat

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  1. I ordered on line and used credit, your plan, for my payment method. When my order arrives, it was to have been a Panasonic camera, the actual box was missing the camera !!!! Yes missing I have heard back from them, after a few weeks and many many calls. The outcome is they have rejected my claim ? see below We understand that you have reported the non-receipt of the PANASONIC - Lumix DMC-LX15EB-K High Performance Compact Camera - Black from Currys PC World. We have investigated your missing item along with our delivery partners, DPD. The information you have provided indicates the parcel arrived showing no sign of damage or tampering and was sealed, however inside the packaging, the product box contained a ball of string. DPD have also advised that the parcel was delivered with no damage. When our parcels travel through our delivery network the contents are weighed and this indicated no signs of a missing item. After due consideration of all evidence, we are content that this order has been delivered correctly and therefore are no longer able to assist you with this investigation. " Is that the end of the trail for me ? I am so annoyed and upset at present.
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