Hello to everyone here, I would be very grateful if you have some advice on a rather strange letter from RLP.
Basically I am Bi-polar, normally I'm fine and nobody would know but one day last month I was in the manic phase of my condition due to a change in medication. I had gone into boots and bought a number of items, but I'd also put 3 low cost items a total of £4 in my pocket.
I left the store with these but I then realised what I'd done, never stolen in 27 years didn't want to then. So I returned to the store as I was going to pay for said items but as I approached it, two security guards although I don't remember seeing Sia licences on them asked me to follow them. I tried to explain but it fell upon deaf ears.
I was taken to the back room of the store and spoken to like a child. Then my bag was searched with paid items being broken before I was searched, patted down. Then one security guard left to price check the items stolen in total 3.95. My driving licence was photographed and so was I. Then I was told I was banned from all boots and would receive a fine for my actions. I though this was fair at the time.
But then I received a letter from RLP it stated there had been an incident in store and I was being fined for losses even though in the next sentence RLP say the store suffered no loss. I was expecting a small penalty fine of maybe £30 but no £147.50! I looked around on the Internet for a bit and read through these forums, I decided to ignore the letter.
Now however I have has a second letter from them threading to write to my parents or guardian. I'm 27 years old and both my parents have passed away!
I'm just wondering what I should do about it, do I just ignore them again? Send them a short reply? Thanks for any advice