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Motobrooks

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  1. Thanks, I’ve found this relationship between Client and PPCs something of a “ grey area” some like Aldi, their customer services will have a genuine customers charge cancelled, others claim “ it’s nothing to do with us”. The manager of the Range agreed we were genuine customers and asked for them to review the appeal again via our second appeal but did say he couldn’t get it cancelled.
  2. Thank you, hopefully I’ll get the hang of it. can I ask , as I never received “the first” letter were I would have had the chance to pay the reduced charge of £60.Have they not followed the code of practice?
  3. Hi,reply from care parking, they don’t do multiple appeals, see last paragraph. Which is pay up, risk court action etc, also POPLA reference for appeal. the comments from the manager explained the cafe situation. I took the goods to the car whilst my wife ordered two coffees. The terminal was faulty and they were only accepting cash payment. I left the site to get cash but “the driver” was on site all the time. The manager verified the fault and asked for them to review this again as it was the stores fault and not the customer s .I also made reference to the similarities of the VCS v Ibbotson case .I’m still in time for an appeal to POPLA , have never used them before, are you bound their decision?, advice please. Failed appealedit.pdf
  4. Hi,reply from care parking, they don’t do multiple appeals,see last paragraph.Which is pay up,risk court action etc, also POPLA reference for appeal. the comments from the manager explained the cafe situation. I took the goods to the car whilst my wife ordered two coffees.The terminal was faulty and they were only accepting cash payment.I left the site to get cash but “the driver” was on site all the time.The manager verified the fault and asked for them to review this again as it was the stores fault and not the customer s.I also made reference to the similarities of the VCS v Ibbotson case.I’m still in time for an appeal to POPLA ,have never used them before,are you bound their decision?, advice please.
  5. Hi ,reply from care parking, they don’t do multiple appeals, see last paragraph.Which is pay up, risk court action etc, also POPLA reference for appeal. the comments from the manager explained the cafe situation. I took the goods to the car whilst my wife ordered two coffees. The terminal was faulty and they were only accepting cash payment. I left the site to get cash but “the driver” was on site all the time. The manager verified the fault and asked for them to review this again as it was the stores fault and not the customers. I also made reference to the similarities of the VCS v Ibbotson case. I’m still in time for an appeal to POPLA , have never used them before, are you bound their decision?, advice please.
  6. Thanks, I will make reference to the Ibbotson case to set them thinking and leave out my threat at this moment in time !!!!!
  7. Thanks.I was considering ending my second appeal with a paragraph drawing their attention to the case of VCS v Ibbotson and the findings of The district judge. Therefore,refer this matter back to the Landowner and cease any further correspondence.Failure to do so will result in a complaint to the credit services association.I trust I have made myself clear. would you consider this the right response!!!!!
  8. Called into the Range today and spoke to the manager. He informed me that care parking is no longer managing the site owing to the amount of customer complaints. He gave me his email address and said cc me in to another appeal so he could add his comments, mainly genuine customer, also that we used the cafe that day. Do you think another appeal is worth doing. He also said there is no evidence of anyone leaving the site as they could not use such photos as evidence without consequences.
  9. Yes.I have read the case,also the judge was most explicit on Genius pre-estimate of costs that business expenses cannot be applied
  10. Trespass !!!! That’s interesting and thank you.Originally you are invited onto the land but that ends once you have used the clients business and becomes trespass if you leave the site, even if you have purchased and your car is not causing an obstruction.
  11. The photo’s of our vehicle show that there are loads of empty spaces available, so we were not depriving other customers of a place to park to visit the shop.
  12. They are making a fortune.Anyone not familiar with St.Helens will think this massive car park is for the town and not just “The Range”
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