Consumer Finance Claims - but I only mentioned this as to justify partly in my head at least why I have only filed the FSO complaint 11 years after the loan was taken out and 9 since I was offered the 4% deal, when we remortgaged to get a loft conversion done. I had to doorstep their offices in Middlesborough before they surrendered the file and they ignored a request under the data protection act.

Hello all, I have a secured loan with First Plus that I have already won PPI back from. My main complaint has always been the interest rate. The salesman specifically told us that the rate would be kept competitive, "otherwise you will move the loan elsewhere", when we could have moved to a fix of 4% or so the PPI penalty of £8000 and the rule of 70 interest penalty stopped it being practical. We won the PPI when I asked a lawyer to pursue this, who then held onto my paperwork. I put the complaint into the FSO last August after I had forced the lawyer to surrender the paperwork. The FSO tell me that the case is being considered with a number of others. Has anyone with a similar complaint be told the same thing?