I am seeing very good advise given on this forum and wish to check if there is any opportunity for me to appeal.
I regularly travel on tram in croydon and always make sure i tap in. On this particular day, i remember tapping in and got in to tram and was stopped by tram ticket checkers to say my oyster was not tapped in. I was pretty sure that i had tapped in, so I was surprised when their reader didnt show the details. I was issued with a penalty fare notice, which i appealed on the 29th nov.
In reality what had happened was - I was carrying two PAYG oyster cards. I usually keep one for me and other for my wife, and on this particular day, i had tapped in one card, but for some reason didnt realise this and was showing the other card to inspectors. I realised this mistake later in the day, and verified it by getting a copy of my card statement.
I appealed on the same day by sending a copy of the oyster statement mentioning this. last week 16th Dec, i got a letter from First tram operations rejecting my appeal with a mention that there is no validation of the card that was checked on the day.
I am now being asked to pay £40 by the 30th or risk paying £80 or appeal within 14 days.
Both cards are registered in my name and it now looks like i might pay the fine. I however still want to appeal, and wanted to check if it was worthwhile doing so.
Any advise or pointers?
just to add
card -1 - I had made many payG jouney with all day cap applied by evening on that day between Zone 1- 3, This incident happened in the morning though when i started my journey.
Card 2 - tapped in for Tram only by mistake without realising i was carrying that card at all.