Hello, so I have a fairly similar issue to other posters on the forum with my Xercise4Less membership. I agreed to a minimum 12 month contract in September of 2014. A year later in September 2015, after the 12 months, I sent an email to my club manager notifying that I wished to cancel my membership and that my DD agreement had been ended through my bank. I received a reply saying that this must be done by going into the club to fill in a cancellation form, and to reinstate the DD agreement. I did reinstate the DD at the time as I believe 1 months notice was necessary, but as I am no longer living in the country, I was not able to personally fill in a form at the club - I replied via email stating this. After this there was no further communication, so after two further payments in October and November 2015 I again cancelled the DD agreement. I have just received a letter from Harlands requesting payment for December 2015 and a £25 admin fee. Does anyone have advice on how to ensure my membership is cancelled, and to end this issue before it escalates into further dealings with Harlands and their 'debt' collection? I would also like to know if the email from September is sufficient notification of cancellation. Thanks