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FOS case is still ongoing ... I will let you know how it resolves .......
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After all the years of stress from trying to defer with slc and them making mistakes with incorrect arrears etc. then rodeo trying to change the original t&c's with their forms etc. etc. etc. ... I get a cheque for £50 and a "sincere apology". This arrived with a letter watermarked with "copy" in large letters of a resolution letter that they supposedly sent last year .. ... but this is the first I've known of it .. . I was still waiting for this and the copy of my original signed loan agreement that I requested with a £1 postal order (this has still not been provided). I complained through the fos last year and it's obvious that they didn't manage to provide a solution in the time allotted so just left it till the 6 month time period for me to complain was up hoping that I would forget about it (which is what happened). Anyway, £50 .... just doesn't make up for all the years of hassle, infact it makes me more annoyed .. .. especially when it's accompanied by the out of date resolution letter that I should have got last year. Anyone else had one of these fob off payment offers?
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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