thank you for your quick response.
I signed up to Xercise 4 less 12/12/14 on a £9.99 a month 12 month contract by DD.
in June 2015 I was told my job role would no longer be needed and as of the 17/07/15 would be jobless.
I told the gym I was attending and they told me to contact them VIA telephone or email.
On 15/07/2015 I emailed Xercise 4 Less and explained my situation....that as of 17/07/15 I would no longer be in work and would not be receiving any income. Therefore wish to cancel my contract. I found I could cancel the agreement as it states in their Terms and Conditions under CANCELLATION 14. Redundancy This agreement can be cancelled upon appropriate proof of redundancy from your employer or other loss of livelihood.
A few weeks later I received a letter from Harland's stating I need to set up a DD or further administration fees would be charged.
I went back to my gym and explained My contract had ended in work, I had sent an email to Xercise 4 Less explaining my circumstances and that I had received a letter from Harlands stating I needed to set up a DD.
The lady explained to me that she would note it down and that was that.
I had a few more letters from Harland's stating I needed to set up a DD but just chose to ignore them, as far as I was concerned I had explained my situation and that was that.
In September 2015 I moved 200 miles to down South. I recently had missed calls from a 01444 449 165 number and texts saying please contact CRS as we need to discuss a matter with you.
I received a letter from CRS on Saturday 6th December (at my new address) stating that I owe £212.44........WHAT?
the letter states:
Following attempts to resolve your outstanding balance with Xercise 4 Less, we have now discovered that you have moved to the above address.
A charge of £36.00 has been added for tracing you. Your balance is now £212.44.
1. you contact us on 01444 449 165 to either settle £212.44 by credit/debit card or set up an acceptable instalment plan with us.
2. you send us a cheque/postal order/bankers draft for £212.44 payable to Credit Resolution Services and sent to 2nd floor Rockwood house, 9-17 Perrymount Road, Haywards Heath, West Sussex RH16 3TW.
Pease ensure payments is made on your account within the next 7 days in order to avoid further action being taken against you.
Please help.... £212.44 is more than the yearly gym membership itself.