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Mister L

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About Mister L

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  1. Full text of my review: Re: The Garage Door Centre, Wellingborough. AVOID THIS COMPANY! BE AWARE THAT ONCE YOU HAVE PAID A DEPOSIT, THE GARAGE DOOR CENTRE’S TERMS AND CONDITIONS DICTATE THAT YOU MAKE FULL PAYMENT PRIOR TO THEM INSTALLING THEIR PRODUCT. THIS LEAVES THE CUSTOMER RETAINING ALL RISKS IN THE TRANSACTION, WITH LITTLE LEVERAGE IF THE PRODUCTS AND SERVICES ARE BELOW EXPECTATION, WHICH MINE WERE. I believe this to be an unfair contract. The company carry no quality or trade assurances. I ordered a bespoke door as part of improvement works on my home. The delivery time was g
  2. Apologies for that, I am not familiar with your forum etiquette, layout etc.
  3. Review Submitted, all comments etc welcome.
  4. OK folks. I had the door fitted which was not a brilliant job. The quality is not outstanding, and the fitter wasn’t too aware of the principles of fitting a door into a hole. I believe his mate was a recent starter who didn’t seem too impressed with his new employers. I will probably end up refitting the door myself. I think there would be little to gain for a lot of effort in calling the contract into dispute and trying to gain compensation. As ericsbrother states above, an unfair contract is unenforceable, but once they have received full payment it is up to me to prove unfairness in or
  5. I doubt it. I believe it would be difficult to prove that the T & C's were only formally transmited to me after I paid the deposit. (Yes, I'll be more careful in future!) E-mails that were allegedly sent to me never arrived in my inbox, and the written quotation that I finally recieved has no date on it. As I said above I will have to take the risk. It will probably be ok, but I feel that ALL customers are being unfairly treated due to a few non-payers in the past. I will make my feelings felt via an e-mail following the installation, and possibly via Trustpilot or the like as a warning to
  6. I very much doubt I'll get the deposit back. Due to the length of time it would take to arrange an alternative supplier I think I'm going to have to risk it and rely on the CCA for any shortfalls. I will communicate my misgigvings via feedback websites, to ensure others are aware of the situation. I just think that it is a very unprofessional and unfair way of going about business. Thank you all for your help and advice, it is very much appreciated.
  7. As I am still trying to deal with this issue in a constructive manner I am not naming the other party at the moment. Although telephone conversations have failed to deliver any meaningful response I am in the process of e-mailing them, and feel that I should allow them to address my concerns prior to naming them on a public forum which may show up on Google or the like.
  8. Thanks Andy, I was aware of credit card protection, (although not in so much detail until I just Googled s75!) but I shouldn't have to RELY on such devices. I believe that the other party are being unreasonable in their demands and their terms of business are unfair in asking me to bear all the risk in the transaction. Also if I do rely on s75, aren't the credit card insurance underwriters (therefore ultimately the cc users) footing the bill? (Donation on it's way.)
  9. Hi, I searched out this forum with a specific issue in mind. I have ordered a new garage door, made to measure, all steel insulated, secure locking etc. I paid 50% deposit on confirming the order, the total value of which is approx £1650. The company are demanding that I pay the balance before they will come and fit the door. I have baulked at this as it leaves me with no bargaining power should the installation or goods be below standard, but I have stated that I will pay immediately the fitting is complete to my satisfaction. They just keep repeating the mantra of 'our standard terms a
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