Could I ask please.
I bought a tumble dryer online from Co Op electrical 4 months ago.
A week and a half a go it just stopped working.
I called AEG the manufacturer, the chap got me to press several buttons in sequence
so he could see what the fault was. Seemed to think circuit board had gone.
I called Co op,
they said I have to have an engineer sent out to fix it.
They were supposed to show today but called to cancel saying the part had not arrived and don't know when it will.
I called Co Op again and told someone would call me back, but that did not happen as promised.
I tried quoting them the under 6 months old and deemed to have the fault from new
and would like it replaced, but they said no has to have an engineer to fix it.
So I've waited a week and a half already and no idea how many more weeks before an engineer can visit.
I've got wet washing hanging everywhere!
Any pointers to how I should proceed with this appreciated.
Ideally I just want a new one, if its gone wrong in 4 months it does not bode well.