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  1. no chance my mp useless,been after disabled home for 5yrs-but all there building r normal-and he said just wait,etc,,,, anyway-when I receive letter I will let u know as for help-im housebound and have no one,family/friends etc.my illness ruined my life.now this,,even police said on tues,it was forced genuine etc,and not sure who-but as im alone 24/7 I nearly topped myself fri nite-but 3 police came sat with me for 2hrs,no idea who rang them,,,but im at my last straw-fso,young lid,there said he has to luck if insurance was dealt with right,,NOT IF CLAIM WAS GENUINE,s
  2. Now they say today-as i was selling some items+these wks b4,on facebook-which i told them-even police said prob someone who came to view-robbed me etc anyway there saying claim not proved,so im guilty,from day one,ive answered/complained to everybody-nationwide/direct line/uk insurance/ ceo/ dep ceo/complaints etc,and still im told that also as im disabled and retired-they cant see how i owned these items,,even after i proved my income/and won £10.000 had to show proof,also none good enough for them,so fos r looking at it,but after this im not counting my blessings,,seems innocent disabeled
  3. Yes I know what u mean But everything was legit from hard earned money I had to even prove that Also I won £10.000 Ten year back I even had to prove that Still there messing Loss adjuster blames claims advisor And vice versa I have opened a case with fso On we'd And now I have to wait As for report I'm going to call police station later And try get copy Thx
  4. mind my spelling down to keys-but below is my emai I snt b4-now they say got crime report-but does not put there concerns at rest,so my fault-I guess,complained to fso-but tbh not sure what supposed to do.as used to be u had to be guilty of a crime,not the victim num now told by insurers they have concerns but wont tell me what they r-so im amazed at what im supposed to do now as It s in there time not mine, so again were made to wait, unto someone makes more stories, we wanted to strat to try build up our feelings and celebrate xmas but how when were being called
  5. YEA-even spoke to the det in charge of the case he said closed it,as they cant find anyone,or my items.-makes me laugh I even have spec thing on my polcy for £15.000 of dvds- I own+prove+pay 8+yrs for and most still at home,but still im told to wait for there-data pro dept=to go thru--the police data dept..to get report but been wks since they say they asked for it.+4mths+since I was broken into-my oldest moved out as she felt unsafe,-and still were treated like criminals
  6. my insuerers just say I need to contact claims advisor,ie the one who told me I had to wait for report even police its like saying the police did not do there job,as they want full report,ive emaied around 10 people today ceo/mgrs./and who ever else I couldfind
  7. just spoke to gmp-who could not understand what there playing at-as the police confirmed its genuine etc but even so-no one at the dept could tell me the relevant dept -as all they knew is its done from special dept to insurers,but also cant be hard to press button and send form.so now im stuck-unless I go right to fsa,,but im sure I have to give another 8wks for complaint. wore still I cant afford to buy the items back,for xmas.but black fri tomoz-but cant decide if should buy,but then when/if claims done,im left with 2 certain things.usueless,all of them
  8. I did wks back-was told its a spec department because of data protection.and that the officer who came-would now be on different jobs,and all he does his file his paperwork=so ive no idea,
  9. I have asked them-they said there part uk insurance group and that there now waiting for crime report, I even said whats the difference with the crime ref I gave them in aug 2015--Ive jumped thru hoop after hoop.answered all there ques-and still im waiting,i also don't like when they say-they need the crimereport b4-they can decide on the claim,-so I emailed forml comaplint today-told them they know im disabled-but since the breakin-ive not left the house-drs say ive ptsd.anxiety-so I also put that in email but after all-im the victim.i mean if I was guilty of something,then,ok-but as a
  10. im disabled.father of 2 and bought this insurance with nationwide building society,had policy for contents for 10yrs+not claimed for 7+yrs,since found out its now direct line,never used to be,,but 3 mths later,after loads of calls+emails.the staff were always polite,but im still without items which were took-some cannot be replaced personal heirlooms etc,,I even listed my items on immobizer website too,,but now 3+mths later im told by the claims adviser there waiting for a full policereport b4 they DECIDE how to sort it,,now that is whats upsetting its like day after day,im having to prove we
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