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kingsleyfreeman

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About kingsleyfreeman

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  1. Hey Slick, I've learnt my lesson with this mess and haven't replied to their text, no letters have come through yet. Unfortunately I don't have access to the other address to see if they have, but I've sent a letter by recorded delivery to CRS advising of my new address so they have no excuse for sending to the wrong place!
  2. So long time no see! Thought I would update you all. So, had absolutely nothing from CRS even after giving them my new address but recently I got a text from a solicitor's firm Spratt Endicott (they are real as I checked on Law Society) asking me to ring them. I know it's in regards to CRS as the reference they have for me is GYMXXXXX. What should I do now? Thanks!
  3. Have done so! I have been keeping log, especially since I have sent the letter asking them not to call me and all further correspondence should be in writing. Will keep you updated!
  4. Hey guys,Just a quick update - I haven't had any further letters from CRS (yet), but they have tried calling me twice despite asking them not to in my letter, and they have sent texts. I will let you know if they follow with a letter!
  5. It's Inspire Fitness. I haven't heard a lot of bad things about them but I think I know what's happened - the gym is in a hotel so I put the gym's name and the hotel name on the address, so I reckon it's gone to the hotel and not been passed onto the gym. But the point is I have provided proof of cancelling the membership and they refuse to acknowledge that a mistake has been made! It's difficult to cancel anyway - after this event I have looked over the membership agreement and the terms for it are awful. If we were still in the same area and either of us didn't have time to use the gym anymore or didn't like it anymore we would have been tied to it still!
  6. I usually send them 2nd class signed for to avoid the situation of 'I didn't get it', which is what got me into this trouble in the first place
  7. Hello, this is the letter I have created based on the templates: Dear Sir or Madam Account No/Reference No: XXXXXXXX I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing. I now require all further communication from your company to be made in writing only. Please note my new contact address on this letter. It is my legal right to communicate in writing under Article 8 of the European Convention on Human Rights and prevents any misunderstanding. I am also of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997. If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and the the Financial Conduct Authority, meaning that you may be liable to a substantial fine and/or other sanctions as they see fit. Be advised that any further telephone calls from your company may be recorded and used in evidence and I expect this harassment to cease immediately. I have provided proof that I ended the membership in a reasonable manner and now consider the matter closed. Let me know what you think!
  8. Hmph, it's awful how they prey on people. I saw the clip of Watchdog investigating them, seems my request to cancel has been ignored too!
  9. Hello Slick and BB, Thanks very much for your quick replies. I have seen A LOT on this forum regarding them with lots of useful info, I was just worried about anything affecting my current court proceedings. I feel I can now breathe a sigh of relief! Out of interest, has anyone said when/ if they stop?
  10. Hello,I have been disputing with CRS for the most part of this year. My partner and I had a joint gym membership being paid for via my direct debit. We had to move expectantly a fair distance away. It says on the membership it has to be at least 15 miles away from the gym to be able to cancel, which it definitely was over. We sent a letter (unfortunately not signed for but got proof of postage) to the gym, explained where we were and gave them proof of this. I didn't hear anything further and cancelled the DD. Apparently Harlands had been sending letters to our old address. We had our mail redirected and received other post but nothing from Harlands. It wasn't until CRS called and sent a text that I stupidly called them to see what the problem was. They said about the membership was still ongoing and we owed a ridiculous amount of money for the membership plus their fees. They said to email in proof of moving, which I did and never got a response. I also asked that they contact me by email, which they haven't adhered to. I eventually posted it to them. They then said they had cancelled the membership from the date they received the proof but are still chasing £360+. I sent them proof of postage to say the gym had been sent the info, the gym are denying they have received it (or so CRS says) and then decided the method of postage wasn't appropriate. I have since moved again and they don't have my new address. I am already inundated with calls and texts so the last thing I want is further letters. I am worried though because I am taking the landlord of my old property address (the one CRS has) to court as he failed to put my deposit in a TDS or pay back my deposit. I'm not sure if CRS does take me to court that it will affect the money judgement in my current proceedings with my previous landlord? As if they do award CRS then will it be offset from the money judgement I get from my own court proceedings? I'm getting worried and can't just bump them off due to the proceedings still tying me to the property! Sorry this is so long!
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