I recently got into debt bother with EON
. I spoke to them about my options with regards to my debt (installments, pre-payment etc).
I indicated that I would prefer prepayment to manage my debts but then took my time getting back to them
. Next I received a letter telling me that they were applying to the courts and had added £60.00.
The court date was supposed to be 12th of November and I awaited this date so I could contest the fee
(I had already told them that I wanted prepayment),
they wrote to me shortly before telling me that the court hearing had been cancelled and they would write to me at a later date.
Yesterday (12th) I got home to find some documents and a electricity key INSIDE MY HOUSE !!.
The accompanying paperwork said that they had acted on a warrant (no issue date, number etc) and had changed my electricity meter.
In my actual mail on that day I got a letter from them telling me that they had reapplied for a court date
- which was supposed to be the 16th November !!!.
So clearly they illegally entered my house without a warrant and changed the meter.
Luckily, nothing valuable was stolen from me by these rapscallions
I have not yet contacted them, instead I would prefer the advice of somebody who has experience in these matters to see exactly where I stand before I act. What are my options, so to speak ?