Jump to content

confused85

Registered Users

Change your profile picture
  • Posts

    1
  • Joined

  • Last visited

Reputation

1 Neutral
  1. I had my benefit stopped in August claiming I was living elsewhere and had a nightmare getting it sorted. At first they said they would just get a copy of the appication made elsewhere for housing benefit and if the signatures didnt match then money would be restarted, no word on that and in the period I got copy of tenancy agreement from my landlord, and a letter stating I never moved out, and a copy of recent bank statement to show I still live here and letter from bank stating my address was never changed, letter from DWP stating my claim began on X date at the current address. Still refused so was told to give copy of utility bill for July to show I was living here, but I am on pre pay meters and only bill is landline/internet which I provide but it was paid late due to being overcharged so was told it was unsuitable, I then provided 6 months of phone bills and still got nowhere. They then ask for copies of bank statements which I provide. Still nothing, I contact again to be told the phone bill is unsuitable because its not itemised so they want a itemised bill. More time passes and they claim now to not have recieved any bank statements or utility bills so I phone again and advisor sents me out a letter saying in the meantime claim can be reopened as the other claim is closed but wants to see bank statements and utility bills again. I do this one last time and wait a few weeks and it is reinstated but not for the disputed 3 months from May to August. I contact again today to be told I have to prove I wasnt getting the money and to do that have to hand in bank statements and utility bills for the period which I have already done a few times!!! I am getting nowhere and the staff talk down to me as if I am lying. I did also try getting MP involved but each time it takes a week to get back to me and they just tell me the same as the council So I am the victim of identity fraud and I am also autistic and suffer from severe depression which is why I am on benefits in the first place and I dont need this!
×
×
  • Create New...