kxaddiso
Registered UsersChange your profile picture
-
Posts
4 -
Joined
-
Last visited
Content Type
Profiles
Forums
Post article
CAGMag
Blogs
Keywords
Everything posted by kxaddiso
-
I know this is almost two years later...but I am having the same problem. I have recently upgraded my phone through Vodafone...I was with them before...the upgrade process went terribly wrong and so when I finally got my phone 2 weeks late, and 15 phone calls later, I put my sim card in, and I had no data. To resolve the issue I got another Vodafone sim (which was sent with the phone) and they moved and ported the number across to the new sim. Data issue eventually got resolved... HOWEVER since the porting of the number - I have not been able to receive calls AT ALL!!!! So for the last 30 days...(YES 30 DAYS!!!!) I have been unable to receive calls. I have made over 10 calls - every 2 days to chase this up...and every time I am told that it has been escalated to the highest possible back end support where there are 'genius engineers' - their words not mine - that are working on it. The fact that it has taken so long is RIDICULOUS - but what I find most frustrating is that no one updates you as to what the latest is....instead you have to phone...and with to speak to someone (up to 30 min wait) - just to be told that the 'genius engineers' are still working on it! :-x:-x Needless to say I feel as though I am hitting my head against a brick wall...Any advice on how I can get this resolved?
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.