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sophie77

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About sophie77

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  1. Many thanks for the replies, I agree exposure to phones isn't healthy but DWP will likely follow the official line suggesting there is no link. Also I could ask about who is responsible for costs but if they say they will accept them then that puts me back to the same problem.
  2. Hi, I am on JSA and my work coach has asked me to get a mobile phone. They have stated they will pay for it but I am not happy for personal reasons (which I don''t want to share with the work coach). Since I already have a phone in the house is this something they can insist on and is there anything I can say to discourage it?
  3. Many thanks, this looks very helpful. I am currently putting together a letter of complaint detailing these issues and will use the Merlin Standard to support the more dwp-related links already posted. Would the WP guidance link also be relevant or was that related to my reimbursement question? Once I have finished my letter (later tonight hopefully) I will do as you suggested - follow the WP compaint route and also send copies to the third party provision manager and MP. I have emails addresses for all but the third party provisions manager, how do I find the email address (or regular post if email isnt available) for the third party provisions manager?
  4. Many thanks for the helpful reply If I was to do this (I haven't decided if I am brave enough yet!), would I still be entitled to be reimbursed for travel money (I have to travel some distance using public transport)? If so and they refuse to pay it how would I go about getting this reimbursed?
  5. Where can I find the address (preferably email) of my local third party provision manager? Also the "withhold consent letter" - do I send this to the WP provider only and is email sufficient? Finally I am still not sure how to handle the issue with their refusing to allow me to take my partner in with me. Is there anything or combination of things that makes it clear that I can take my partner in, against their refusal, that is appropriate for WP providers? Many thanks in advance, I hope I'm not becoming a nuisance
  6. Hi, I did try this in the meeting but was told by the WP provider that the DWP information was incorrect, so I was hoping for some help for the next step, eg wording for a complaint to them/third party provisions manager/MP or anything else I should be doing. Also is there anything in black and white confirming that WP providers must follow the same rules as JCP advisers concerning bringing in a companion?
  7. So a doubt is still a possibility? I thought this had been covered by trebormoinet's link - or has this changed since Feb 2014? Also would showing the evidence be sufficient as with JCP advisors instead of their taking away a copy?
  8. Many thanks for your reply I understand this makes logical sense but is there any evidence to directly support this that I could use at it seems to be this very point that the WP provider is challenging?
  9. Hi, I might add more to this later, but I wanted to give an update following my WP meeting and ask for any more advice. The WP provider continued to refuse to allow my partner into the meeting (even having said last week that this one meeting was going to be ok) - I told them they need to contact their dwp contact but they insisted the dwp had already told them the opposite. They were going to give me a supporting document for this but this somehow got overlooked. They also stated that the advice I had received re leaving written documentation was misguided (ie I had received bad advice from the dwp) and even added that I need to apply for 6 jobs and leave them a written record on my Action Plan. Is it safe to ignore the addition to the Action Plan? I am going to follow up on the advice of complaining to the WP provider, the Third Party Provisions manager and the MP, but any advice either on the wording or any additional steps I should or should not do would be welcome.
  10. Many thanks for the update Many thanks for everyone's help, hopefully I have enough now (although I'm curious how you managed to avoid the jobsearches altogether, both the JCP and WP provider seem to think this isn't avoidable - there have been a few changes recently though which might make this no longer possible)
  11. @Mr.P re recording conversations not knowing about the signs would still only work for one use of using the recordings as they would highlight any policy to me afterwards - how could I continue to make recordings after that if they continued to do things to make this advisable? @trebormoinet - many thanks this looks very helpful If I had declined signing the consent/data waiver letters (following advice I read from other threads on this forum) would I still need to send them this letter? Also the quote you gave is perfect - but I can't find it from the link you gave or the links from that link.
  12. Many thanks again for taking the time to reply. The link you gave refers specifically to anxiety, although the reason is the same I have not been officially diagnosed and wanted to avoid that path as I dont want that kind of diagnosis attached to my history - is there something similar which applies to all customers? The original link from SabreSheep seemed as general as that, but only applied to dwp meetings. I will see if this is possible, but I don't currently have a phone (although I might be able to borrow one if necessary). I think there is a notice up about not being allowed to record conversations which (unless i am legally allowed to override this?) would mean I could only use such evidence once - I doubt any persecution would stop at that point Unfortunately my partner and other family members aren't available for every session. I really like this idea However from how they seem to operate I can see them putting up with that only for so long before telling dwp eg that I wasn't making enough effort to find work or being deliberately "disruptive to the task" etc. Is there anything official I could use for a longer term solution for not having to leave evidence eg relating to data protection etc?
  13. Many thanks for your helpful reply. As well as following this complaints route, what could I say (or show) to the WP provider at my next meeting/jobsearch session so that they wouldnt throw out my partner, and when would I be able to next bring them in without fear of consequence? I have a MAN about attendance to the jobsearch sessions though there is no mention on that about details. Is there any evidence that I am not obliged to leave any paperwork for these sessions as they might decide to add that to the MAN for later sessions if I point out it wasnt in the current one (they seem to send them to me on a week by week basis). Possibly just my anxiety speaking, but I am also worried about victimisation, with the possibility that the WP provider will be looking for other ways to "punish" me for trying to stand up for myself.
  14. @Glorian - many thanks for the reply, I was hoping to stay off ESA for personal reasons (at least for now) I was just hoping I'd be able to tackle these two issues directly. @SabreSheep - many thanks too, however both issues were with the work programme provider not the dwp, the link looks useful but only seems to apply to dwp interviews.
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