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About NM18

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  1. They've shown they're an absolute joke of a company. Making demands without wanted to respond and discuss things further. I think I will go ahead and make a formal complaint. They can't get away with behaving like this.
  2. Thanks for the advice Slick. It's been way past the 14 days so I assumed they'd just stop.
  3. Hello, Just thought I'd update since our last chat. I sent Harlands Group a letter along with my original email and letter attached stating that I would pay 1 final months fee £17.99, not the £29.99 they continue to insist I pay. I gave them a period of time to accept this payment otherwise I would withdraw my offer. Of course they did not respond to my letters or emails. In October they then sent me the EXACT SAME letter as the original with the dates changed. I thought this was odd and have since ignored it. I received a new letter from them today saying I have not tried to co
  4. Thanks for your replies! So do you not think I have anything to worry about? Has anyone had problems when ignoring them or DCA? The 14 days they're given me are not quite up so I will send a letter and keep proof of postage. At the time I had no idea why they took the extra money. I then decided to call Rush fitness directly and they told me it was for upgrade works for the gym to buy new gym equipment and fix the changing rooms. I thought that was ridiculous! When I challenged them they stated it was in the terms and conditions but I've read them and nothing of the sort is written in
  5. HI! I'm hoping someone can give me some advice. I joined Rush Fitness in Feb 2015. I signed a contract to pay £17.99 a month for a minimum of 1 month and could cancel at any time with 1 months notice. Rush Fitness DD is managed by the Harlands Group. In Sept 2015 a payment of £29.99 was taken as direct debit from my account, I tried contacting Harlands but every time I tried they were either closed or wouldn't answer the phone. I made contact with my bank who clawed the money back under the direct debit guarantee. I then received a letter from Harlands on 29th Sept which said
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