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sturgm

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About sturgm

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  1. Once again, thanks very much obiter dictum. Always there with reassuring advice that lighten's the mood. I wish it worked as well with my wife, who fears we will end up destitute .
  2. Hi to everybody who is interested Just to let you know that the demand from Controlaccounts has gone up from £25 to £65 in only 5 days. Once again the letter is quite menacing and demanding. Ignoring it is quite a challenge.
  3. Hi obiter dictum and Old Cogger Once more thanks very much for your input and advice. It looks as though I have two options. Ignore them and wait for them to 'run out of steam' or send them something in writing in the hope that they will desist from contacting me. All this hassle sure makes me wish that I had paid the £23 to FedEx in the beginning (sigh!). I will have to have a think about this and let you know the outcome. Once again thanks for the help
  4. Hi obiter dictum, Thanks for the response. The company are (drum roll) ... Controlaccount. Based in Worcestershire. They have made my life quite unsettling for the last few months with their stream of ever demanding letters and phone calls.
  5. Hi Old Cogger, Thanks for your input. I have (as mentioned earlier) actually paid FedEx direct the £12 and received an email from them notifying me that the account has been settled in full. The more worrying turn is that I have now been contacted by the DCA demanding their costs of £25. Advice on this would be appreciated and hopefully I qualify as a 'genuine peep' ?
  6. Hi ericsbrother, Thanks for the reply. As I have written earlier it is not the money but the way in which it is assumed that they can charge what they like and not get challenged. They just billed me £12 with no explanation as to what it related to other than the generic term 'Admin' Is £12 good value? Was I given the option to decline and do as you suggest? If you engaged a company to cut your grass for an agreed price (say £25) and when finished they came back and informed you that an extra amount of £50 was due because they had also cut your hedge as it was nee
  7. Hi all, I have started a new thread Why Fedex will never take you to court(in my opinion) I am interested in views and comments
  8. Having read this Default Re: Royal Mail Customs handling Fee Response all what follows is pretty well useless Oh dear Looks like I have missed the boat. Hi all, Having had some time to think about my situation with FedEx a few ideas have surfaced. But before I start I will apologise in advance to anybody who may feel that I have misrepresented or distorted the facts to justify my hypothesise about the subject. These are just the type of thoughts and ideas that wander through one’s head in the early hours of the morning. So here I go. FedEx et all will never take any
  9. Hi obiter dictum, Thanks for the heads up. I Have contacted Fedex and paid the £12 and got a confirmation number along with an email showing the account is now fully paid. However I did pay using my Card, so I am a bit concerned. While chatting with the call centre operator she noticed that the account had been passed over to Control account and became a bit windy about accepting the payment. However, after a bit more chat by me, it all went through ok. I must say that I am not happy but my wife is. Hi SabreSheep, Thanks once again for your input and if it was only me
  10. Hi All, Thanks for the replies. Lots to think about so a bit confused. Also getting lots of heat from my wife to pay the money and move on! I will let you know what the outcome is. Regards Mike
  11. I have now received a LETTER BEFORE CLAIM from the DCA and the amount has increased to £37 from the orignal £12 and a county court is being considered. Any further thoughts?
  12. Hi obiter dictum, Thanks for the reply. Well I understand your view, but it is not the amount, it is that I cannot believe that it is legal for a company to demand payment from me for a service that I did not know anything about bearing in mind that I have no contract with them for any service at all as the contract is between the carrier and the seller, and as I wrote originally who decides the amount? As I have not been advised of any cost and given the option to decline , it could be set to any number that they feel that they can get away with. Once agai
  13. Hi, Thanks for the speedy replies. At the moment I have just been bin'ing the letters and ignoring the phone calls but it is getting a bit too much. As such I am very uncomfortable about putting my head up above the parapet. So I will have to have a good think about this one. Once again Thanks
  14. Transmitter purchase On the 20/05/15 I purchased a Quad transmitter from HobbyKing for £167.18. This price included carriage by FedEx to my door. On the seller web site was a page for selecting a carrier. The default choice by the seller was FedEx and was highlighted by a button selection. All of the carriers offered carriage at about the same price (DHL etc). The carriage price offered by FedEx was the most competitive at $33.32 and I continued with the payment process. At no point was I advised of any other affiliated costs or charges. I paid the full
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