Hi and thanks for swift response.
I joined at the gym on 29.7.14 with first direct debit payment being taken from bank account on 29.08.14. I paid a joining fee/initial payment of £35.50 by debit card on 29.07.14. I have a pink copy of the form I signed which I think was given to me at the time. There is no signature or date in the box marked "Signature for Club". The minimum number of Direct Debit payments is 12 months. I actually paid 10 monthly Direct Debits from August to May, cancelling the June and July payments.
My 18th birthday was in November 14 and the month in the dob has been amended from 11 to either 04 or 07 with a crossed 7. Either would have made me 18 at time of signing. I completed the details on the top of the form, including my dob, but I didn't notice that this had been changed and it must have been done at the gym when they completed the membership section.
I believe the last time I used the gym was in October 14 and I did try to telephone Harlands to cancel in November but never got through. Then I asked at the gym but was told it was a 12 month contract and I had to complete the payments.
When I cancelled the DD with the bank, I advised them of situation and asked if there was any way they could return any of my payments. When they returned them all, I telephoned them and was told they were obliged to do this under direct debit guarantee. They also said I should watch my bank account in case Harlands tried to reinstate the DD but this hasn't happened.
I'm not trying to get something for nothing but after reading all the posts concerning Harlands/CRS I am worried that they will try to make me pay all the charges. What should I do now? Despite sending a letter by recorded delivery to CRS asking them to only contact me in writing, they have texted and telephoned me.