Apologies if this is in the wrong forum but wasn't sure where to post.
Recently I attended Minevention - an event advertised as a convention for Minecraft lovers. Unfortunately we left after 15 mins due to there literally being nothing in the arena.
It was a big event with about 4000 people showing up and there were some "popular" youtubers there. This was the only thing there really, plus a merchandise stall (which had counterfeit goods) and a sponsor stall and about 20 computers to play minecraft on.
I think really it was missold - many people said if they had stated it was a 'meet and greet', they would have never have went. It turns out though, that many companies who said they would be at the event, bailed last minute, leaving a very empty arena.
Lots of people have complained about the event and wanted refunds - quite a few people got them without question on the day, but many more (including myself) complained once we were home. Unfortunately the Organiser has since deleted all the negative feedback off their facebook page. They have finally responded to refund requests with offering tickets to their next convention, which most people are unhappy with - due to how poor the event was/travelling the distance to be let down again etc/feeling very ripped off. I personally wouldn't go to another one again.
I am not too concerned about the money for myself - it was a lot of money to spend 15 minutes in an arena, then to walk out with a disappointed child, but I think I am more concerned with HOW MANY people were upset about the event. Some people travelled a long way for the event (fortunately we lived close by), even booking hotels, taking children for their birthday's - only to go to an arena with semi-popular youtubers, a few computers and queues and queues for food.
I feel like something needs to be done for them (rather than myself). Some people have complained to BBC Watchdog but I am just wondering what could be done?
As a collective could anything be done?
Thank you for taking the time to read my post and I appreciate any suggestions/feedback.