I don't know how to do that so I'll just type it out.
"Under civil law, from the age of 14, a person is generally considered to be responsible for their actions. Your conduct gives our client the right to pursue a civil claim for "damages" against you in the County Court as this caused significant disruption to our client's business at those premises. Our client has sustained losses as a result of your wrongful actions which include the value of the good, if not recovered or fit for resale; the cost of the diversion of its staff's time and associated security and administration costs. The average cost to our client of an incident of this nature is between £300 and £500, before taking into account any goods or cash not recovered.
Recovering the goods or cash does not mean our client has suffered no loss. Our client is entitled to seek to recover from you the cost of the disruption to its business caused by your wrongful acts. This cost is calculated by reference to, amongst other things, the time spent by staff in observing, apprehending, interviewing you and undertaking all necessary internal and external procedures thereafter.
You will appreciate our client can only take into consideration information if it is provided. Our client relies upon its investigation file and the evidence of its personnel in the investigation to prove its claim. If you require any further information to understand the claim against you, or think that this letter is in any way defective, please let us know within the next 7 days.
Our client is well aware of the challenges of everyday life and the pressures that people experience, but wished you to understand the impact of your actions and accept responsibility for them. Although the costs our client is entitled to recover are considerable, our client seeks to use Civil Recovery as a deterrent against further incidents. A fixed contribution to all of the losses is therefore sought, in sum of £147.50. This does not include any amount for the property or cash as these were fully recovered.
Both RLP and our client wish to deal with this matter as sympathetically as possible and have no desire to place any additional pressure on you, however we do need to advise you of the legal position. This is a civil claim and is separate from any criminal proceedings or police action. We are required to refer you to the Practice Direction for Pre-action conduct which has been published in the Civil Procedure Rules 1998. The Court has power to impose sanctions on any party who fails to comply with the Practice Direction. There is an obligation upon each party to set out their case in full, to exchange documents and information and generally to engage in attempts to settle the dispute without the need for Court proceedings. We are also required to inform you that ignoring this letter may lead to our client starting proceedings which may well increase your liability for legal costs. We would therefore recommend that you take independent legal advice if you are in any unsure of your position.
We have put your case on hold for 21 days for you to consider your following options:
If you believe you have a Defence, to provide the details along with any of evidence upon which you rely.
If there are other factors you wish to be taken into consideration, to provide the details.
Settle the claim by paying the amount stated £147.50.
Negotiate an alternative settlement.
Please do not ignore this letter. If we do not receive payment or hear from you or someone on your behalf, within 21 days of this letter, we will write to you again."