Hi there im just newbie, ive been reading afew posts on this thread and wondered if anyone can help me please ?
Im in a situation of where i cancelled an Xercise 4 less membership and handed in written notice by hand to my gym in Februry 2015 and cancelled my direct debit after the march payment was taken therefore fulffilling my March payment.
In March i started getting Harlands letters stating that i had cancelled a Direct debit mandate and now owed them £9.99
I called Harlands and spoke to them and told them i had cancelled and they'd had my last payment they said no cancellation received i had to go to the gym, so did that , they said id never given them a letter which i had then made me fill out a form started to get all the Harlands letters again went back to the gym with more evidence of my cancellation got signed proof of letter , still proceeding and adding costs to me now passed onto Zinc.
Never been in a situation like this before and its upsetting me .
Any advice anyone please ?