I'm aware she has a store which sells secondhand dryers (hence my explanation that she is a professional conman- I don't think I'm the first person she's tricked) which is in Shildon, Durham. I paid by Cash. Very smart of her to ask for Cash as this meant I have no proof of payment, save for a small receipt she wrote me. I hope I am covered by the SOGA but I think the process will take a long time. I'm more concerned with the unfairness of the situation to be fair and I want to make sure I could bring her to court if I have to. This is so bad. I have no idea Gumtree is literally a website for all these con artists. What makes it worse is that so many others get tricked and NOTHING HAS BEEN DONE ABOUT THIS. Can you believe it? My goodness. I'm so impressed at how efficient these con artists are! What happened is that a woman picked up. She operates in a way that she rushes me to confirm if I want a dryer by stating that she is doing a delivery down my way on that day and that I'd have to quickly confirm with her. She then rushes over, leaves the dryer, and rushes off (I took note that its a few people thats operating with her, not her by herself). When I complained, she sends someone else to replace the dryer and then disappears.

I have been done over by this company which sells off dryers which don't work for a hefty sum (considering that it is a second hand, possibly third hand dryer which doesn't work). The seller attempted to replace the first dryer which she has sold me with another in what said was an effort to 'repair the dryer' (I requested for her to perform her part when she promised a 2 months guarantee, well that went to didn't it). The second dryer didn't work either and when I sent her a message she never replied. She sells on Gumtree and goes by this number: ............... And all I was thinking of is just getting a cheap dryer sorted out as I would only need it for less than a year (11 months to be precise) as I'm only renting the place where I live now. I'm aware that I could lodge a complaint through the Ombudsman (Furniture, Adjudicator, or ASA -under retail goods). However I would also want to share this in my effort to stop other people from having to deal with such unprofessional people. I understand what the consequences of her replacing my initial dryer would be but as far as I know it does not constitute acceptance as the dryer did not fit the purpose for which it was sold and I did not keep it with me for a long time before making a complaint (it has only been 4 days since I the dryer was delivered to me). I have sent her two long messages which she never replied to and called her around 10 times. She dealt with my initial complaint about the first dryer, but she was cunning enough to use the pretence of fixing the dryer to come and replace it with a second non-functioning one. Since then she never replied me or picked up any of my calls. I've wasted a £100 pounds dealing with her and buying a non-functioning dryer. Wished I spent it on a cheap but small new dryer in the first place.