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Tinks1912

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  1. We booked our wedding at the beginning of this year. Our wedding was to take place in Summer 2016 and we put down a 12% deposit to secure our date. The wedding venue is brand new and was still unfinished when we booked. However there were two weddings booked for this summer, so we knew the venue had to be finished within a few months of us making our booking. When we booked there was no license in place for civil ceremonies to take place, but we were assured this would all be done by the beginning of August 2015. We have all of this in writing. We recently heard from the venue who told us that both weddings booked for this year had been cancelled. We were told the cancellations were nothing to do with the venue, though we are not so sure this is the case. We then received further communication from the venue, explaining that all renovations were now going to be put on hold due to personal problems (relationship breakdown). We were told the venue would be ready in time for our wedding but were not given any idea when the work would restart or how long it would take, despite asking for this information. In addition, the license for ceremonies has still not been granted, although we have recently found out this 'should' be in place by November. Communication from the owners has now become quite snippy, rude and unprofessional. As well as the venue we also have other suppliers booked, inc photographers, caterers etc. The venue was very unique and the majority of suppliers cannot be used elsewhere. We have around £1000 worth of deposits put down on these. We have already decided we are not going to go ahead with the wedding as planned. We did not get the reassurance we wanted from the venue and we did not want to spend the next year worrying about our plans. We are prepared to lose the deposits we have paid out if we need to, as we feel this is a small price to pay for peace of mind, but ideally of course we do need to recoup as much of the money as we can. I am just wondering if anyone can advise where we stand with regards to getting our deposits back? I am guessing with suppliers it would be down to their goodwill as to whether or not they wanted to refund, but what about the venue? We do have wedding insurance but they were not interested when I called them. We haven't been in touch with anyone so far to let them know that we will be cancelling the wedding, but would like to get this done ASAP as it is hanging over us.
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