Hello, I am brand new to this forum so please excuse my lack of knowledge.
My mother is a pensioner who was missold PPI from Littlewoods on a credit card years ago. (Barclaycard?)
She has no documentation for this currently.
What I'd love to find out is
1) How do I make a claim/Who do I need to contact or address a letter to?
2) What proof/documentation would I need to do so?
3) Is the process very complicated, would I be better going through a company to do it for me or is the percentage they usually take too much?
Sorry if I sound completely clueless, as indeed