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suffolkgirl97

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  1. Hi i am new to this site & i have been reading about the problems so many others seem to be having with this nightmare so called 'company' Perfect Homes. Sadly i needed a new sofa & TV i had no choice at the time but to go to Perfect Homes as it was the only way i could afford it. I paid every week on time never missed a payment, until December last year when our circumstances changed & i was unable to meet my weekly payments. That is when the phone calls started i got up to 20 calls a day from them, i refused to speak to them over the phone as i wanted everything in writing so i had some form of a log to refer to if it ever went to court. I explained about my circumstances, i told them that i wanted to make weekly payments as normal but i would have to reduce the amount until i was back on my feet all of which they refused. They stated the only payments they would accept from me was the full weekly amount if i did not pay this they would not accept anything else! The phone calls & letters continued they accused me of ignoring them & they accused me of not trying to making payments i repeatedly emailed them i informed them that i wanted all communication in writing from them preferably email correspondence but they continued to call me & stated that they would not communicate in writing & that if i did not pay they would take me to court. In the end i said i was happy to go to court as i could prove i had tried everything in my power to make these payments & they had refused. In the end after i sent countless amounts of emails offering payment, trying to get them to communicate with me in writing they just ceased all contact with me. I have had no contact with them since March this year & i have since moved home. I am very concerned that i am going to end up with bailiffs turning up on my door one day demanding payment or the high court sheriffs, my question is what should i do? What is the best way forward for me in this situation? What can Perfect Homes do if anything? Any help or advice anyone could give me would be greatly appreciated & i apologies for hijacking your post i just really need some advice as this is keeping me awake at night. Thanks in advance
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