Sorry for the long post but here goes!
I am due to start a new job on August 3rd and am working my current job up until then. I have had issues with my current job which have been highlighted to the store manager on numerous occasions. I have been signed off sick due to depression during christmas last year and returned to work to be given an incident report for 'not listening to management' which had never been raised with me prior and i disagreed with.
I had another manager changing rotas last minute and then giving incident reports for not turning up when my rota stated i was off (this was later pulled my a new store manager) and various other incidents which have caused me a lot of stress.
On sunday there was an incident where a customer didnt have a trolley token, i didnt have one and neither did the other two checkout operators. I apologised and told her i couldnt give her money out of my till in case it didnt come back (some staff do this for regular customers but i will not) i told her if she found someone on shop floor they could assist her.
She then found the manager who proceeded to query whom shed spoken to and made comments i couldnt quite hear. When he returned from getting her a trolley i asked if there was an issue, and he started telling me i should have gave her the £1. So i said its my till and id get in trouble. He continued to argue with me as he walked off up the isle. The customer i was servinng at the time was disgusted with him.
He later pulled me into the office telling me i backchatted him and he was my manager i do as he says, and made allegations of previous times when id 'shouted over customers' at him. I asked why he was allowed to speak to me like crap but didnt expect it back. There was a heated argument and in the end i lost it and told him to cash up my till i was going home and walked out of the shift.
I went into work today and my shifts had been crossed off and my manager told me i couldnt work, walking out was gross misconduct, as was refusing to follow my managers orders (she showed me the following orders in the employee handbook though he never actually told me to give her money for me to follow, just stated i should have) I told her that i would have been in no state to work on the shop floor because if a customer was an arse (which i get daily) i was worried id snap.
Im angry that they seem to play the gross misconduct card as and when the please. The manager in question had had previous complaints against his regarding his temper and the way hes treated a staff member (shes also leaving because of him) and he has allowed a staff member to remain on shift whilst she was intoxicated. To me that is gross misconduct on his part and the staff members.
Im guessing i dont have a leg to stand on as i walked out but any advice would be great. I didnt want to leave under bad terms