I have been into the Vodafone shop who are totally no help at all. Nobody seems able to help until the bill is generated. They have advised us to go on the web chat or ring customer services. I have asked for an address to write to. Will have to try all 3 as they request.

Is anyone having trouble with Vodafone bills currently. My son has a contract with this service provider and recently had two very large bills which they said were due to internet charges. one was over £200 and the other was over £300. They upped his data limit to 'unlimited' and every thing was fine until he upgraded his contract to the new iPhone6. First couple of bills were fine. This month he is well over his bill. Shows on his phone that his current bill is over £200. Data levels show he is well under his limit. They say they cant look into it until his bill is paid. Bill isnt due till the 17th. If it is rising at £40-£50 per day he will owe a fortune by then. Can anyone advise what I can do Thanks in advance.

So would you agree I should take a pay cut as well for the tax relief? Not something I am willing to do after just being given a pay rise at the beginning of year. Dont mind opting out of the pension salary sacrifice - staying in the pension - but I dont see why I should take a pay cut. Especially when they wont tell me what they are cutting it to. Then giving me a new contract of employment. My current contract of employment has been for 9 years intact. Especially when I am not responsible for the tax relief mess with HMRC.

Hi Hope I am on the right forum here. I have just received a letter from my employers regarding my pension. It is an auto enrolment pension I have been contributing for the last 12-18 months. Company pension was locked 2 years ago and I have no contributions in that one. I am clueless about what this letter means so if anyone out there is able to help me, that would be great. Letter is headed Auto Enrolment Pension Scheme Contents ........ "it has come to light that members of the auto enrolment scheme have been receiving incorrect tax relief on their pension contributions. Tax relief has been applied to your monthly salary, and in addition Scottish Widows the pension provider has applied tax relief to your pension account. To correct the situation we have asked Scottish Widows to repay HMRC the tax relief claimed in error as soon as possible. Going forwards the most efficient way for you to get tax relief on your pension contributions is via salary sacrifice. This requires you to accept a reduction in your salary in return for the company paying your pension contribution. The net effect will be that your NI contributions will be lower. This change will result in a change to your contract of employment. PSS (pension salary sacrifice) will not reduce any benefits that you receive from the company or your pension contributions as a result of lower NIC's you will be slightly better off. It says I have to respond before next Friday 31st July 2015 but I have no idea what this means to me. If I take part - I will cease to make pension contributions to the plan as an employee + my gross salary will be reduced by my gross pension salary contribution + company will increase its contributions by the amount equivalent to contributions previously made by me + a lower salary means I pay less NIC therefore my pay increases. Doesn't tell me what happens if I don't take part. My initial thought is to opt out and stop the pension now. But does anyone have any idea what the implications are for opting in or out of the pension salary sacrifice? I am so confused not knowing how this affects me. Any help will be gratefully received. Thanks in advance.