loubs1974
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Hi all Just looking for some advise. I'll try to shorten but basically: We took our car to Halfords autocentre as there was a leak on the steering fluid.Halfords informed us that they would have to 'break' the bonnet lock to access as this had jammed and would not open but this wouls still be functional with a screwdriver. - when we went to collect the car they had in fact removed the bonnet lock- bonnett was tied up with bungie ropes (Halford supplied) - Halfords said this would be safe and new lock would be ordered Monday for fitting that week. As you can guess the inevitable happened and the bonnet flew up, smashing the windscreen, damaging the side panels and bonnet of the car. They are blatently lying about what happened and now saying that we insisted on taking the car!! We would have been happy to leave it there until the following week. They will not take any liability for damange and insurance wont cover as the lock had been removed. Any advise would be appreciated.
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