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Scott1981

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Everything posted by Scott1981

  1. Hello Steve, I contacted CAA, Holiday Which and other authorities but no one wanted to help and would just fob me off. I also contacted the CEO of Jet2 who just ignored me. I eventually got my story published in the papers with recorded evidence that there was no aggressive behavior but Jet2 continued to ignore that to. I just found that it was a waste of my time fighting it as there was no help and people are very judgmental and rude. It appears that it is ok for companies to make up lies about customers. I can't afford legal action so I've just let it go. I wish you all the best and hope y
  2. Hi Steve, I contacted CAA, Holiday Which and other authorites but no one wanted to help and just fobbed me off. I got my story published in the paper with recorded evidence that there was no aggressive behaviour displayed, Jet2 decided to ignore that to. People are very judgemental and always tend to believe the lies given out by large companies, so they can do and say as they please. I can't afford legal action so I've had to just let it go. Good luck and I hope you win your case. Let me know how you get on xx
  3. It's a shame that customers don't have terms and conditions which state that cabin crew should not file false reports lol xx
  4. Thank you for your reply stu007. Yes I read the terms and conditions when I returned from my holiday, but as I have said, there was no aggressive behaviour displayed at all, and we apologised in regards to the miniatures bought at duty free and handed them to cabin crew. It is the false allegations made within the report which was submitted. It looks like airlines can just make up false reports and refuse flights as they know that people will not believe the passengers which appears to be the case. They are just going to get away with it as people are quick to judge and jump to conclusions xx
  5. p3t3r that was exactly what I said to my friend, the hole thing was weird, even my friend turned round to me on the flight and said that he was waiting for someone to jump out and say that we had been punked lol. We have had support from people who know us, but alot of other people have jumped to conclusions thinking that there was more to it, which I probably would to, I think the airline companies know that. Just hate to be made out to be something that I'm not, and I would never treat anyone the way we have been xx
  6. Thank you p3t3r, any help is great. We never disagreed about our own drink. We just asked why our passports were needed and were they going to put us on some sort of register after there had not been a problem as we handed our miniatures to cabin crew and apologised. We are disputing the fact that a false report was submitted with false allegations which resulted in refusal on our return flight xx
  7. This was the email that I sent to the executive chairman of Jet2. With the response below. My email I would like to take the opportunity to make an official complaint and it to be fully investigated as any serious complaint should. I have attached a recording of a conversation on the flight in which Mr C has been allegedly accused of aggressive behaviour. You will find that this conversation did NOT display any kind of abusive behaviour that has been reported by cabin crew member on the Jet2 flight which took place on Sunday 21st of June 2015. The recorded conversation was between Mr
  8. Hello Conniff, thank you for your reply it is much appreciated. I get where you are coming from, I would probably think the same thing if it hadn't of happened to me. I can only write what happened and it is for this reason that I want to take it further. We all hear about passengers who display abusive behaviour on flights, but I am certainly not abusive by any means, I am probably the softest person anyone could meet, that's why I can't believe that a company would file a false report which feels that we have nowhere to turn for help, so was hoping that this forum could give me some insight
  9. My friend and I were traveling to Crete Rethymon on the 21st of June 2015 with Jet2 from Glasgow airport. We were meant to return with them on the 28th of June 2015 to Glasgow airport. We bought 4 miniature bottles of vodka at duty free. When we were on our flight, my friend opened one of the miniature, one of the cabin crew said that we were not allowed to consume it on the flight. We apologised and handed the miniatures to the cabin crew to be locked away until we departed our flight. We were then asked if we would like drinks from the trolly, we ordered food and some alcoholic beverage
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