Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

About Funkylady789

  • Rank
    Basic Account Holder
  1. No, I am going to leave it there. It has taken a long time to get to this point, I am happy that they are not going to pursue for any more monies. I am happy just to draw a line under this now and just get on with my life now. Thanks again for your help and advice, it has been invaluable and I am very grateful. My advice to anyone who going to join a gym, make sure you do not sign up to any contracts. There are so many gyms now that are contract free. Read the small print very carefully
  2. I chased David Lloyd on Monday as I had not heard from them since my last email when I said that I was frustrated with the whole situation and that I would write to BBC Watchdog to complain about David Lloyd. They said that it would be put to the General Manager and I had not heard anything since the 6th August. They have finally come back to me today with the reply below. Thank you for your email, I have escalated the situation to the General Manager and he has agreed to close the matter with ARC and there are now no further fees to pay. I am so happy this is now ended
  3. Can you believe I just read your message and was going to contact ARC Europe when my mobile rang and it was them. I said straightaway that I was in correspondence with David Lloyd Head Office and they said that it was on David Lloyds' instructions why they sent the most recent letter. They said that they would make a note that I am still in correspondence with the Head Office and to put a hold on further communication. I will go back to the Head Office outlining what you have said below. Thanks
  4. Hi, I followed your advice and sent a letter to David Lloyd Head Office with the info you supplied me. They wrote back to me saying that if I had sent in proof of medical condition they would have waived the 3 month notice period and added if I could supply proof they would look into the cancellation of the membership. I went to my GP and they looked through my medical notes and found two Letters from my Local Hospital where I had x-rays with regard to my right knee and right foot. They dismissed the first x-day which was dated in August 2011 saying that I was still attendin
  5. Thank you very much for drafting this letter. I will address to the Head Office and send off by Recorded Delivery. I really appreciate all your help and will let you know what the outcome is.
  6. Apologies it has taken a little time to find all the information. I have sent a PM message with the information. Thanks again Barbara
  7. I cancelled both memberships at the same time. I did mention to them when I froze my membership about my injury and when informed them after a few months of my frozen membership that I was not fit enough to resume coming back to the gym but all they mentioned to me was the fact that as I had frozen membership I would have to pay 3 months full membership but at no stage did they mention anything about supplying a Medical Confirmation of my illness as I would have obtained this from my GP. It was only when I informed ARC Europe recently that I could not afford to keep up the payments as I was
  8. That is all the information I received with regard to my membership. I did not receive a Member Handbook I am afraid.
  9. Sorry apologies I have had so many problems with my internet connection. I have checked again through the terms of conditions and there is nothing else apart from what I have already noted about the 3 month notice on there.
  10. I was not able to find anything specific that relates to sickness or illness except the following :- "If you are unable to give three months notice of the change or closure, you can end your membership by giving us written notice which ends on the date when the changes apply. We will refund any part of your membership fees you have already paid for a period after that date". I have googled details of sickness/illness within David Lloyd's terms and conditions and found the following below :- You will only be able to suspend your membership free of charge in exceptional circumsta
  11. I thought the same thing when I read it. It seems strange that if you cancel within the first year you only have to give one months notice but 3 months thereafter. I will read through it again to find details with regard to illness and sickness and let you know.
  12. In the contract terms its says "Ending your Membership. You or any members Adult or Children liked to you can end your or their membership during the first 12 months of your initial term by giving us at least one month's notice in writing. You notice must end at the of that first initial term. This means that your minimum commitment is to pay for the first 12 full calendar months of your membership with us together with any partial month. At any time after the beginning of the 12th calendar month of your membership by giving us at least three months notice in writing. The notice period wi
  13. I have attached the terms and conditions below Thanks again
  14. I have internet problems trying to get connection. Could you let me know where the Go Advance is so that I can attach the Contract with Terms and Conditions for David Lloyd. Thanks Barbara
  15. Yes I have an emailed copy (PDF copy) of my Contract which I had requested from David Llloyd last year. If you have an email address I can send it to you. No I have not had a breakdown in writing, I was told over the phone when I disputed back in May about paying any more monies. They have recently sent me a letter just stating that they were going to instruct their Solicitors to take proceedings if they do not receive a full payment of £338. I have requested by email today a breakdown of what I have paid, what ARC's charges are and what is left outstanding. I did ask th
  • Create New...