I hope I've put this in the right section and sorry for the long detail I'll try keep it short.
Sold a phone on ebay for £500,
seller paid immediately through paypal but seemed dodgy and requested collection,
I rung ebay and asked if it's ok for them to collect,
the man 100% assured me over and over its fine and i'm covered by seller protection,
(I have reference number to call)
so buyer collected I had my money everything was fine.....
then I get a chargeback through paypal,
I explain to them the situation,
they say themselves it's obviously a s cam and they will fight it against the card company. ....
the card company goes in the buyers favour so paypal are now chasing me for 500,
just received a debt collection letter for it
rung paypal and they completely agree that the info ebay has given me is wrong
and that they have cost me this debt, but can't do anymore to help,
when I speak to ebay they say it's paypal that offer the protection..
..but they are still currently the same company and it's impossible to get any help from either side.
Really don't know what to do,
I know it's ebay that's messed up but they don't have any useful numbers
or anyway I can get my issue escalated to someone that can actually listen to the call and deal with it.
Paypal advised me to post on here for help.
I'm considering letting them take me to court as at least in a courtroom I can explain it to someone.
Sorry to go on, there's a lot more finer details but I think I've got the essential information across.
Thanks to anyone who can help me