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About AndrewKate

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  1. Further more vodafone have also durin this period provided a new mobile phone and contract to one of the lines at an increased line rental rate to the previous one this was done while there was still a huge amount of debt on the account and no mention was made about it. Oh and a head up due to my illness i am classes as a vulnerable adult of which i have made vodafone aware of on occasion before.
  2. Hi there they were for my kids. (both under 16) and the 3rd party was my partner at the time who is no longer in the picture.
  3. Where do i begin.... I have 3 mobile phone lines in my name and was fine as they were for family members. But then i encountered some serious mental health issues and had to hand control of my finances to a 3rd party to manage them. things seemed fine until today i have received my account back and have realised that the mobile phone bills have not been paid since i became ill (over 2 years ago). There is now an outstanding amount of £2471.25 on the account, so i contacted vodafone to see if i can arrange a payment plan for this and to question why they have let it
  4. I had a loan from a credit union and was 3 quarters of the way to paying it off. Today i had a phone call from my payroll department to advise me that the Credit Union had gone into administration and that they were refunding my last two payments as they where taken direct from my pay. I wondered if anyone could advise me as to what would happen with the remainder of this loan as i cant seen to get an answer from the credit union. Thanks
  5. Don't really know they haven't been in contact since early December and letter just states Dear ...... We have been instructed by our above noted clients "CRS on behalf of a gym" in our capacity as Credit Management Professionals to commence formal recovery proceedings against you for this outstanding amount. £347.04 We would therefore like to offer you the opportunity to find a resolution before any further action is required, you can: Setup an affordable repayment plan (please call email of logon to the website) Pay a one off settlement of £260.28 now or over the next 3 mo
  6. apparently now my account has been passed back to the Zinc Group and have had a txt and letter now stating that i owe £347.04 but can settle today for £260.28 now or over the next 3 months. Am sending them a email.
  7. [ATTACH]65886[/ATTACH] Had this sent to an old address. I was thinking of sending a letter to them but I'm not quite sure what to say in it. Any advice would be appreciated.
  8. I spoke to square trade yesterday and expressed my concern about the amount they were going to pay me for the tab and they agreed to pay the full purchase price of 99.99.
  9. Had a txt yesterday stating "please call CRS to arrange payment as agreed" which wasn't agreed so I took ur advice and blocked the number.
  10. I'm after some advice. I bought a hudl2 June 2015 and took out the extended 2 year warrenty at the time. The hudl2 had to go for a repair due to a hardware fault and I have been told they cannot repair it. As hudl2s are no longer being made they said they would refund 69.99 as that is the price that today you can buy the same spec tablet for but my argument is that seeing as I paid 99.99 for it shouldn't I get back what I paid for it?
  11. I am looking for some advice. I received a txt today from CRS (Credit Resource Services) stating "We are now able to offer you an amazing 50% settlement. Please call CRS on 01444 449 165 between 08:00 and 6pm in order to agree with us. This confused me as i wasn't aware i owed them any money so i called up to see what this was about. According to them it was a Gym membership from Nov 2012. They claim that i had spoken to them in March 2013 and agreed to provide proof of address as i had moved away from the area in Feb 2013 around 80 miles away. Now hears were i got confused,
  12. Hi I was hoping that someone could help me with a company called Are You Owed Money (used to be called Sentinel debt recovery) I had an outstanding debt with a garage for a repair which needed to be carried out on my car which in itself is a long story, i owed £900 and was contacted by sentinel to pay off this debt we agreed to pay off £50 every 4 weeks as this was inline with my pay and the only way to set this up was by giving them my card details they took payment every 4 weeks (first mistake). Around about September i didn't have enough cash to pay t
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