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About Vrilex

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  1. Hi katebrown5. Just do exactly all steps slick132 and others suggested. It worked for me. Since last year nothing from them and I don't bother. Again big thanks to all who helped me. Regards Vrilex
  2. HI... Thank You for tips... I will do like You suggest. Best Regards Vrilex
  3. Hi again... fast respond from Zinc... Zinc reference:******** Client reference: ******* Client Name: Xercise 4 Less - ***** Current Balance:£207.47 Good afternoon Mr ***** Many thanks for your email received on 23rd June. Please accept our apologies for the delayed response. It is not our intent to cause any undue distress or inconvenience regarding this matter. We would very much like to assist you in resolving this outstanding account. In order to assist you further, we ask that you provide the following details where relevant: Details of dispute Proof Paid Proof of cancellation out of contract Proof cancelled within cooling off period Medical documentation Redundancy Your assistance would be much appreciated as this will enable us to conclude this matter more swiftly as our clients have instructed us to deal with your account on their behalf. We would be very grateful if you could confirm a suitable contact telephone number and the best time to contact yourself. Kind regards Marianne
  4. Hi again I sent emails to 3 places like you suggested. Zinc, Trading standards and CMA... Regards
  5. Hi As usual thanx for advices... I will do exactly like you suggest. Regards
  6. Hi all.... After long time i got today letter from Zinc... before that was one letter from CRS... Thanx for any advice.... Best regards
  7. Hi again.... Really fast respond from them... Dear ????? Re: CRS Ref No: ???????? / Xercise 4 Less Ref No: ?????? We refer to your e-mail dated 9 March 2015. We do not accept there is any case law that has deemed our charges unlawful. Please provide details of the cases you claim to prove otherwise. We are confident about are position on the OFT v Ashbourne case as a result of advice from our solicitors and from the OFT itself. The lowest settlement we are able to accept is £118.72. If this is not acceptable, then we will withdraw that offer and have no option but to continue to pursue you for the full balance of £207.47. We will hold this offer for a further 10 days. Payment can be made by calling us on 01444 449165. Yours sincerely, Rob Avery Collections Manager
  8. Hi ... and thanx for reply... I will send them Your letter but cant find Harlands email ... thought CRS and Harlands is same... Can someone send me pm with email... regards
  9. Hi all Just got reply from them... Dear Mr ****** Re: CRS Ref No: ******** / Xercise 4 Less Ref No: ******** We refer to your letter dated 25 February 2015. The debt passed to us is 2 month's arrears, plus the 1 month notice that you failed to give. You have also incurred charges as per the terms of your contract. These are legitimate charges that have not been deemed unlawful or unenforceable and we request you provide evidence of this claim if you believe differently. Cancelling your Direct Debit is not adequate to give notice and the Ashbourne Judgment does not confirm this. The Judgment actually states it was acceptable for anyone who had taken out an unenforceable contract with Ashbourne to simply cancel their Direct Debit as no notice was required to do this. Whilst the debt of £207.47 is valid, we are willing to offer a compromise as follows: If payment is made within 14 days, we will accept £118.72, which is the 3 month's membership owed and 50% of the total charges added. If this is not acceptable, the full balance of £207.47 will remain due to be paid. Payment can be made by Credit/Debit card by calling us on 01444 449165. Yours sincerely, Rob Avery Collections Manager well... any suggestions? regards
  10. Hi slick132 thanx for reply... Email was sent yesterday and was exactly what i said to them... (collections@creditresolution.co.uk) hope correct email... First letter was on 11 January 2015, second one 30 January 2015 and the last one 20 February 2015. regards
  11. Thanx for reply... I sent it yesterday by email not sure if it was better send it by post...
  12. Hi to Everyone here... good to have place like here to ask for help... after 3 letters from them I sent them by email something like that : Dear sir or madam, I refer to my membership at Xercise 4 Less gym, and to your demands for payment. I joined gym 17 October 2012 paying 29.99 when they opened business in Bolton and started paying DD from 28 November 2012 paying 9.99 every month. I cancelled my DD mandate 28 July 2014 because I was no longer using the facility. This is adequate notice of my desire to cancel the gym agreement as per the High Court ruling in The OFT v Ashbourne Mgt Svs Ltd in 2011. I will not pay you any admin or Cancellation Fees as these are penalties that are unlawful and unenforceable. I now realise I should have given a month's notice and, to remedy this, I offer to pay you a final month's fee of £9.99 for August 2014. If you confirm in writing that you'll accept this amount in settlement of all that I owe, I will pay you promptly. If you fail to accept my offer within 14 days or you demand any other payment, I will pay you nothing and my offer will be withdrawn. Yours faithfully, ************** CRS Ref No: .......... , Xercise 4 Less Ref. No: ........... --------------------------------------------------------------------------------- Not sure if it will help but want to ask for advice what to do now... regards
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